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<p>[QUOTE=&quot;Honolulu Dick, post: 967996, member: 24745&quot;]By age, temperament, training and experience, I&#039;m thoroughly qualified to be a GOM.&nbsp; So, with this month&#039;s retirement, SS and VA checks safely deposited, this GOM took himself and a portion of the discretionary&nbsp; &nbsp;&nbsp; amount to my favorite coin store.</p><p><br /></p><p>The owner, about my age, is another GOM and now that we know each other quite well, he is friendly but brief.&nbsp; He has a business to run --- always on the phone, desk piled high with coin to grade, consulting reference books and all the other burdens associated with being a store owner.&nbsp; Rightfully, he is more busy than grumpy.&nbsp; Customers expect more attention than he has time to share, so they misunderstand him.&nbsp; His salvation is that he has a charming wife to help keep the customers happy.</p><p><br /></p><p>The owners son, maybe mid-40&#039;s, was working the counters when I walked in.&nbsp; He has a bland personality and prefers to keep quiet while people browse around.&nbsp; You have to get his attention in order to get help.&nbsp; He is also brief --- polite, but sparing with words.&nbsp; You almost believe that he is disinterested in your presence.&nbsp; He&#039;s probably a grump in the making.</p><p><br /></p><p>Now to the best part.&nbsp; There were three generations working the store that day.&nbsp; It seems that the owners son is a single parent and he had his two boys, ages 7 and 9, working the counters with him.&nbsp; When I entered the store the 7-year old greeted me and asked if he could be of any help.&nbsp; When I told him what I was after, he turned to his dad, looking for instructions.&nbsp; I was after big Mexican silver and these coins are kept in a series of three ring binders.&nbsp; One binder is of the 3-inch type and is so heavy that the little guy couldn&#039;t lift it high enough to place on on the counter top.&nbsp; Dad had to come help him.</p><p><br /></p><p>After selecting the two coins I was hoping to find --- an 1872, one peso, Scales of Justice coin and a 1950, five peso, Railroad [steam locomotive] coin --- I handed my young helper the two coins and more than enough to cover the amount owed.&nbsp; Junior placed the coins in a bag while dad rang-up the sale and made change.&nbsp; The little guy made certain that I knew the coins were in the bag and counted my change, laying out the bills on the counter and then we shook hands.&nbsp; I complemented my young helper on his excellent customer service and told dad and granddad how fortunate they were to be blessed with their two fine young men.&nbsp; Big smiles of pride on everyone&#039;s faces.</p><p><br /></p><p>Some day that youngster may grow into a GOM, but as of now, his bright cheerfulness and willingness to be of help is a beauty to behold.&nbsp; While I&#039;m well pleased with my two newly acquired coins, I&#039;m overjoyed with the customer service that that bright, eager, attentive child gave to this GOM.[/QUOTE]</p><p><br /></p>

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