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Message:: [QUOTE="steverr1, post: 1338616, member: 34880"]As a note to the question of claiming it was damaged the answer is No it will not work. No matter if they took a skill saw to your item. Buyer protection gets them home free. I know for a fact that a tray I sent was purposely damaged to help the buyer return to me the seller. In the end it did not matter so the buyer ruined the piece for nothing. Buyer protection was all that was considered. I might also add that most of my adult life I owned an Investigative Agency. Using some research for names I certified and sent the entire Board Of Directors a certified letter to those at Ebay campus regarding a similar incident of damage and went one step further by being a call in too Ebay radio. Bottom line..It got me no where and it became crystal clear that a seller has no leg..Nada..to stand on regarding ebay. My take from all this is that I am happy that buyers have strong options dealing with Ebay. Sellers, on the other hand, have little-that makes me unhappy. It seems as a seller the best thing to do is chalk up misuses and scammers as a cost of doing business using Ebay. Ebay will not be in the sellers corner.  That said, if you are attending Orlando's Fun show write me and let me know where I can find you. I am sure the subject I have written about will be there shopping. I will be there Thursday only. Would be glad to point him out...hes trouble.[/QUOTE]