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<p>[QUOTE=&quot;imrich, post: 1702557, member: 22331&quot;]<b>A Failure To Communicate, Again!!</b></p><p><br /></p><p><br /></p><p><br /></p><p><b>I&#039;m sorry, as I don&#039;t know who wrote your original post, but they apparently didn&#039;t read or explain it to you, because your current posting seemingly differs from that which was literally posted, thus: &quot;</b>So weeks go by and I never hear from the buyer until he opens a casewith Ebay. He tells Ebay, not me, that he never got the package andwants a refund. He never asks ME did I ship. He then goes on to tellEbay how he checked his mail box EVERY DAY and the package neverarrived. I&#039;m steaming mad as this was only a $30.00 sale so did Ireally have to pay to insure it? I know darn well the P.O. shipped itto him.</p><p>&nbsp;</p><p>So I ask the buyer to confirm his shipping address. He writes back withit (it matches mine) and expresses his hope that I got insurance as thepackage is LOST. While waiting to hear back from the buyer I called thepost office and they told me &quot;Just look at your receipt. There is atracking number on your receipt that you can enter at the USPS.govwebsite&quot; I tell them that there is no tracking label on the box as Idid not pay for that service. She assures me that this is NOT necessary.</p><p>&nbsp;</p><p>So I check online and the USPS employee is right! There is my proof ofdelivery. So I immediately call Ebay and tell them over the phone thetracking number. Ebay confirms it. I ask can they PLEASE leave thebuyer negative feedback for being a THIEF as I am not allowed to do so.Ebay refuses and only says &quot;If the buyer continues with this practicetheir account will be suspended&quot; I tell Ebay their site is protectingthe corrupt. Ebay does not care. Ebay either sides with the buyer or ifPROVEN wrong, they just ignore the buyer&#039;s infraction.</p><p>&nbsp;</p><p>So I write back to the buyer and tell him he is a thief as I have proof (that he was not aware of). Never heard back from him. <b>&quot;</b></p><p><b><br /></b></p><p><b>Like your buyer, if the seller doesn&#039;t provide tracking information, and I&#039;ve not received my purchase after 10 business days, I try to avoid conflict and initiate a claim. I&#039;ve given the seller adequate time/consideration as I would have expected being a Silver level Preferred Power Seller for many years on eBay before they changed level requirements. I normally just call a number with a personalized PIN provided Power Buyers, and explain the circumstances, requesting they notify the seller of a pending claim. Generally I&#039;m told that I must contact/notify the seller, and the seller is allowed an extended period </b><b> before a claim is allowed. I can count on my fingers the number of times that an amicable understanding wasn&#039;t resolved. If the Seller contacted me with a defamatory exclamation, and did not provide tracking information as you&#039;ve initially claimed &quot;</b>So I write back to the buyer and tell him he is a thief as I have proof (that he was not aware of).<b>&quot;, we would have a problem. </b></p><p><b><br /></b></p><p><b>He would soon be involved in a hopefully voluntary interrogatory process, subject to further action. I believe objective arbitration/adjudication by eBay would affirm my &quot;</b><b>obnoxious/unreasonable/vindictive&quot; claim supported by: &quot;</b>I ask can they PLEASE leave thebuyer negative feedback for being a THIEF<b>&quot;, and previous statements. I would expect the buyers protection payment, </b><b>as I&#039;ve realized in the past. Normal eBay process would </b><b>supply the &quot;</b><b>realistically expecting penalization to a hostile seller&quot; by a recording of adverse seller to buyer conditions, which resulted in an eBay buyer protection payment which displeases them. I personally don&#039;t believe in negative feedback which normally is less productive than an objective &quot;presentation&quot;, which hopefully provides incentive for change or Karma.</b></p><p><b><br /></b></p><p><b>I&#039;m sorry but whoever wrote the original post did not explain that they had received anything other than what they did not even know of: &quot;</b>I tell them that there is no tracking label on the box as I did not pay for that service<b>.&quot; They didn&#039;t explain receiving anything other than the 19 cent &quot;Delivery? Confirmation?&quot;. </b></p><p><b><br /></b></p><p><b>I&#039;ve only remembered receiving maximumly notification of delivery to the final destination postal station without purchasing &quot;Signature Confirmation&quot;. I&#039;ve occasionally only received notification that it had left the previous sorting facility, being told by a Postmaster that final facility scanning was not necessary because &quot;it had to be received at the final station&quot;?</b></p><p><b><br /></b></p><p><b>Regardless, I&#039;m glad that you&#039;re pleased with the outcome, and have resolved? the </b><b>claim. </b>:thumb:[/QUOTE]</p><p><br /></p>

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