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Good advice for Ebay sellers (LONG)
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<p>[QUOTE="cdc, post: 1700323, member: 33641"]I wanted to post this even though people are probably aware of this. I sold an item through Ebay and the cheapest way to ship was USPS flat rate priority box. Even though the P.O. asks if you want to spend 75 cents for tracking you do NOT need to do this.</p><p><br /></p><p>So weeks go by and I never hear from the buyer until he opens a case with Ebay. He tells Ebay, not me, that he never got the package and wants a refund. He never asks ME did I ship. He then goes on to tell Ebay how he checked his mail box EVERY DAY and the package never arrived. I'm steaming mad as this was only a $30.00 sale so did I really have to pay to insure it? I know darn well the P.O. shipped it to him.</p><p><br /></p><p>So I ask the buyer to confirm his shipping address. He writes back with it (it matches mine) and expresses his hope that I got insurance as the package is LOST. While waiting to hear back from the buyer I called the post office and they told me "Just look at your receipt. There is a tracking number on your receipt that you can enter at the USPS.gov website" I tell them that there is no tracking label on the box as I did not pay for that service. She assures me that this is NOT necessary.</p><p><br /></p><p>So I check online and the USPS employee is right! There is my proof of delivery. So I immediately call Ebay and tell them over the phone the tracking number. Ebay confirms it. I ask can they PLEASE leave the buyer negative feedback for being a THIEF as I am not allowed to do so. Ebay refuses and only says "If the buyer continues with this practice their account will be suspended" I tell Ebay their site is protecting the corrupt. Ebay does not care. Ebay either sides with the buyer or if PROVEN wrong, they just ignore the buyer's infraction.</p><p><br /></p><p>So I write back to the buyer and tell him he is a thief as I have proof (that he was not aware of). Never heard back from him.</p><p><br /></p><p>And everybody goes to heaven when they die. Yea right!![/QUOTE]</p><p><br /></p>
[QUOTE="cdc, post: 1700323, member: 33641"]I wanted to post this even though people are probably aware of this. I sold an item through Ebay and the cheapest way to ship was USPS flat rate priority box. Even though the P.O. asks if you want to spend 75 cents for tracking you do NOT need to do this. So weeks go by and I never hear from the buyer until he opens a case with Ebay. He tells Ebay, not me, that he never got the package and wants a refund. He never asks ME did I ship. He then goes on to tell Ebay how he checked his mail box EVERY DAY and the package never arrived. I'm steaming mad as this was only a $30.00 sale so did I really have to pay to insure it? I know darn well the P.O. shipped it to him. So I ask the buyer to confirm his shipping address. He writes back with it (it matches mine) and expresses his hope that I got insurance as the package is LOST. While waiting to hear back from the buyer I called the post office and they told me "Just look at your receipt. There is a tracking number on your receipt that you can enter at the USPS.gov website" I tell them that there is no tracking label on the box as I did not pay for that service. She assures me that this is NOT necessary. So I check online and the USPS employee is right! There is my proof of delivery. So I immediately call Ebay and tell them over the phone the tracking number. Ebay confirms it. I ask can they PLEASE leave the buyer negative feedback for being a THIEF as I am not allowed to do so. Ebay refuses and only says "If the buyer continues with this practice their account will be suspended" I tell Ebay their site is protecting the corrupt. Ebay does not care. Ebay either sides with the buyer or if PROVEN wrong, they just ignore the buyer's infraction. So I write back to the buyer and tell him he is a thief as I have proof (that he was not aware of). Never heard back from him. And everybody goes to heaven when they die. Yea right!![/QUOTE]
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Good advice for Ebay sellers (LONG)
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