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<p>[QUOTE=&quot;clembo, post: 807007, member: 8033&quot;]A subject near and dear to my heart and I can certainly relate.</p><p>This happened to my boss yesterday with a jewelry &quot;non&quot; sale.</p><p><br /></p><p>First, I must point out that his memory for faces and names isn&#039;t what it used to be. I will also note he can be EXTREMELY rude at times.</p><p><br /></p><p>So yesterday he shows a woman a lot of different rings and believe me all well under regular jewelry store prices. She hems, she haws, changes her mind umpteen times and walks out with nothing. She did this last time she was in. I remembered. He didn&#039;t.</p><p><br /></p><p>While he&#039;s busy getting frustrated I&#039;m waiting on a kid of about 12 and his father. I spent about 45 minutes to make a $12 sale. I showed them a lot of coins to accomplish this huge sale.</p><p><br /></p><p>When the store was empty of customers my boss commented how much time he had wasted and I shouldn&#039;t have spent so much time.</p><p>I then told him this lady has wasted HIS time twice now whereas every time the kid comes in I sell something and the YN learns something.</p><p>I also told him that if I was busy at the time I would not have spent all that time. I&#039;ve already explained it to the kid.</p><p>What did he learn yesterday? He got a brief history of the Feuchtwanger Cent when he spotted one in the case. Made it worth my time.</p><p><br /></p><p>I&#039;ll give my boss this. When I explain stuff like that to him he thanks me for being patient. He KNOWS he just doesn&#039;t have it in him anymore.</p><p>He is generally involved in the bigger deals.</p><p>I am generally the guy that waits on the &quot;tire kickers&quot;. It takes patience but some become serious customers. Some don&#039;t but if I can give them some of my time the chances are better they WILL become a customer.</p><p>Finally some people are just PIAs. I&#039;ve dealt with the public long enough and believe me it does not sadden me to see these people leave vowing to never come back.</p><p><br /></p><p>Now for you CoinGal. A good way to combat the hotel buyers is for your friend to &quot;loan&quot; a roll of silver halves, for instance, to a trusted customer and have them take it to the buyer for a price.</p><p>We do it and the boss will toss in some gas money or buy them lunch perhaps for the help.</p><p><br /></p><p>Last time one was around we could honestly tell customers they were paying HALF what we were. We bought a lot of coins in that period by checking the competition.[/QUOTE]</p><p><br /></p>

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