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<p>[QUOTE=&quot;Owle, post: 996502, member: 22004&quot;]My advice to anyone buying or selling in hard assets or certified coins is check around.&nbsp; Apmex has built an excellent reputation, has tight spreads on most coins, has probably grown by leaps and bounds for good reason.&nbsp; But if they don&#039;t maintain vigilant watch over their ethics, customer service, and competitiveness, others could out-compete them.&nbsp; The coin business is very competitive and sometimes cruel, it goes back thousands of years to when the laws were a lot looser than they are today.</p><p>&nbsp;</p><p>Some customers are dealing only in cash because they are concerned about reporting requirements--I have communicated with revenue agents who could not be less concerned about taxing the bullion and coin dealers, this will undoubtably change as public sentiment wakes up to the huge profits being made in this industry and demands that government even the playing field.</p><p>&nbsp;</p><p>It would take Gaithersburg less than a month to get their act together--all it takes folks is the will to hire professionals who will bring them up to speed on customer service-oriented improvements.&nbsp; They do large volume, I do not envy them in the least.&nbsp; It may be hard for a business to trust a new CFO, compliance officer, or other expert in areas that they need.&nbsp; IMO they need to identify exactly who or what is the obstacle to their making quality improvements and replace that manager with a better one.[/QUOTE]</p><p><br /></p>

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