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<p>[QUOTE="vwap, post: 325589, member: 10114"]So far, I've had to do all the legwork, but it seems to have (hopefully) paid off -- called my bank, got a copy of the cashier's check, faxed it to GCE. Sounds like they'll get it mailed.</p><p><br /></p><p>Long version: Called GCE and after some amount of Back-And-Forth, they finally agreed to talk to their bank to figure it out. The next day, I called to follow up and apparently, "it seems the bank is quite busy, it's been snowy and they're probably shorthanded." I waited a couple more days and called again -- "Still nothing." </p><p><br /></p><p>At this point, I'd talked to my bank and knew they'd be able to fax me a copy of the check (to the branch). I suggested that GCE call the line themselves, but they preferred to wait for the bank to call them back. Apparently they have "hundreds of deposits, and they have to look through each and every one of them to find your one deposit." -- I told them I'd just get a copy and fax it over.</p><p><br /></p><p>I also called their bank and talked to the head teller there (who's worked with GCE), and he said he was familiar with the issue. He'd advised GCE to call the Official Items line (the same one I called to get a copy of my check), 'cause once the check is deposited by the bank, it was out of his hands. </p><p><br /></p><p>(Apparently GCE interpreted the suggestion as: "They're still looking into the issue and are looking through our records for a copy of the check. We'll give you a call when we hear from them.")</p><p><br /></p><p>Nevertheless, I did get a copy of my check and faxed it. After passing around a copy of the fax, they've agreed to release it for shipment. I'll believe it when I see it.[/QUOTE]</p><p><br /></p>
[QUOTE="vwap, post: 325589, member: 10114"]So far, I've had to do all the legwork, but it seems to have (hopefully) paid off -- called my bank, got a copy of the cashier's check, faxed it to GCE. Sounds like they'll get it mailed. Long version: Called GCE and after some amount of Back-And-Forth, they finally agreed to talk to their bank to figure it out. The next day, I called to follow up and apparently, "it seems the bank is quite busy, it's been snowy and they're probably shorthanded." I waited a couple more days and called again -- "Still nothing." At this point, I'd talked to my bank and knew they'd be able to fax me a copy of the check (to the branch). I suggested that GCE call the line themselves, but they preferred to wait for the bank to call them back. Apparently they have "hundreds of deposits, and they have to look through each and every one of them to find your one deposit." -- I told them I'd just get a copy and fax it over. I also called their bank and talked to the head teller there (who's worked with GCE), and he said he was familiar with the issue. He'd advised GCE to call the Official Items line (the same one I called to get a copy of my check), 'cause once the check is deposited by the bank, it was out of his hands. (Apparently GCE interpreted the suggestion as: "They're still looking into the issue and are looking through our records for a copy of the check. We'll give you a call when we hear from them.") Nevertheless, I did get a copy of my check and faxed it. After passing around a copy of the fax, they've agreed to release it for shipment. I'll believe it when I see it.[/QUOTE]
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