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<p>[QUOTE=&quot;vwap, post: 320907, member: 10114&quot;]I&#039;m a pretty easygoing guy, but sometimes, vendors (both corporate and individual) make mistakes, and that&#039;s fine, it happens. It&#039;s when they don&#039;t own up to it and instead, skirt around the issue/make things up/etc., where my blood boils.</p><p><br /></p><p>I bought some gold coins from Gaithersburg Coin Exchange (GCE) back on 12/10/07. I sent them a cashier&#039;s check the same day. The bank shows that funds were paid to Gaithersburg Coin Exchange on 12/17/07. (My bank and GCE&#039;s are the same National Bank.)</p><p><br /></p><p>I called on 12/18/07 wondering what was up, and was told that they needed to hold cashier&#039;s checks for three weeks due to the large number of counterfeit cashier&#039;s checks they&#039;d been receiving. I pointed out that their web site (and also the person who took my order) says: &quot;Immediate delivery on receipt of cashier&#039;s check&quot;. The gentleman said that it didn&#039;t matter. All checks, cashier&#039;s checks or otherwise, are held.</p><p><br /></p><p>I called this past Monday (1/14/08) to check back, as I hadn&#039;t received anything, nor heard anything, and one of the guys took my info and said he&#039;d call back. I don&#039;t hear back. </p><p><br /></p><p>I called again this morning (1/16/08) and talked to Bob and was told that my bank rejected the cashier&#039;s check as counterfeit, and to call my bank. (Mind you, they made no attempt to contact me because, evidently &quot;We don&#039;t have your phone number.&quot; They certainly have my shipping address if nothing else...)</p><p><br /></p><p>I call the Bank, and they tell me that the cashier&#039;s check is good and was paid on 12/17/07, to Gaithersburg Coin Exchange.</p><p><br /></p><p>I call GCE back, and talked to Bob once again. He (in my opinion, rudely) told me that:</p><p><br /></p><p>1. The cashier&#039;s check was &quot;drawn on a dormant account in Texas.&quot;</p><p>2: We don&#039;t have time to check today.</p><p><br /></p><p>It was 3pm in Maryland at the time, the Bank doesn&#039;t close until 6pm, and the customer service line for cashier&#039;s checks doesn&#039;t close until 9pm Eastern. He didn&#039;t care and said: &quot;We&#039;ve got a line of people out the door, I don&#039;t have time for this today.&quot; At this point, I&#039;m sure Bob&#039;s just feeding me a load of crap, especially with the bit about the Cashier&#039;s Check not clearing/being counterfeit (not to mention the &quot;line out the door,&quot; but I hang up anyway).. I called the Bank to confirm, and they agree -- Cashier&#039;s Checks aren&#039;t drawn on personal accounts -- they&#039;re drawn against the Bank, so there&#039;s no way he would&#039;ve been told that it was drawn on a dormant account in Texas! </p><p><br /></p><p>I don&#039;t yet have a resolution this issue as Bob &quot;didn&#039;t have time&quot; to figure this out, but as soon as I do, I&#039;ll post it. The experience thus far has left a rather bitter taste.[/QUOTE]</p><p><br /></p>

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