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<p>[QUOTE=&quot;nesvt, post: 30948, member: 1749&quot;]Last October, I ordered ten silver rounds from one of the coin shows on TV.&nbsp; Not the two-suit-three-payment show.&nbsp; It was the casual-dress-make-me-an-offer program.&nbsp; I was planning on giving a few away to relatives at the holiday get-togethers.&nbsp; The order was for one 10-pack of these rounds.&nbsp; When I got the box, I found one round.&nbsp; The packing slip and invoice/receipt was for one 10-pack.&nbsp; I called and was told I&#039;d get a call back.&nbsp; I didn&#039;t.&nbsp; Called again and sent email.&nbsp; Sent more email.&nbsp; Finally heard back and was told the remaining nine rounds would be shipped.&nbsp; A month later, still no package.&nbsp; Contacted them again.&nbsp; Was told several packages were stolen and they were out thousands of dollars.&nbsp; I was going to be receiving an insurance letter to sign so I could get my coins or money refunded.&nbsp; Still waiting for the letter.</p><p><br /></p><p>I&#039;m just venting, but I thought there would be a little better attempt made at customer satisfaction.&nbsp; No apology was ever made.&nbsp; I&#039;m only talking about $90 worth of stuff.&nbsp; I think they should have shipped them again and dealt with their loss later.&nbsp; It&#039;s been about three months.&nbsp; I ordered and was short-shipped.&nbsp; They shipped and got robbed.&nbsp; Isn&#039;t this between them, their insurance, and their postal carrier?[/QUOTE]</p><p><br /></p>

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