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<p>[QUOTE="Dave M, post: 710188, member: 17469"]An update to this incident:</p><p><br /></p><p>For some reason, the French insurance carrier can apparently take up to six months to address and resolve a claim. Perhaps this is "the French way", but I was not thrilled to learn this. I requested to CGB that they close out the issue by refunding me my payment, and that they carry on with the insurance company in the coming months. They agreed to do that, which of course takes a huge weight off my shoulders. Actually I'm just having them apply the amount as a credit with them for future purchases as it seemed the gentlemanly thing to do.</p><p><br /></p><p>Obviously we both still are hoping that some day the notes will turn up in an auction, eBay, etc, and would be recovered. I have put a summary of "key learnings" related to this issue out at <a href="http://www.frenchbanknotes.com/theft.php" target="_blank" class="externalLink ProxyLink" data-proxy-href="http://www.frenchbanknotes.com/theft.php" rel="nofollow">http://www.frenchbanknotes.com/theft.php</a>, hopefully to provide some suggestions to other folks making large purchases through the mail. I encourage everyone to read it, and if you have other comments about making purchases safely I would be happy to put them out there.</p><p><br /></p><p>This thread can be un-stickied whenever it makes sense, I certainly appreciate the visibility its had to get the word out.</p><p><br /></p><p>Dave[/QUOTE]</p><p><br /></p>
[QUOTE="Dave M, post: 710188, member: 17469"]An update to this incident: For some reason, the French insurance carrier can apparently take up to six months to address and resolve a claim. Perhaps this is "the French way", but I was not thrilled to learn this. I requested to CGB that they close out the issue by refunding me my payment, and that they carry on with the insurance company in the coming months. They agreed to do that, which of course takes a huge weight off my shoulders. Actually I'm just having them apply the amount as a credit with them for future purchases as it seemed the gentlemanly thing to do. Obviously we both still are hoping that some day the notes will turn up in an auction, eBay, etc, and would be recovered. I have put a summary of "key learnings" related to this issue out at [URL]http://www.frenchbanknotes.com/theft.php[/URL], hopefully to provide some suggestions to other folks making large purchases through the mail. I encourage everyone to read it, and if you have other comments about making purchases safely I would be happy to put them out there. This thread can be un-stickied whenever it makes sense, I certainly appreciate the visibility its had to get the word out. Dave[/QUOTE]
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