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<p>[QUOTE=&quot;krispy, post: 821885, member: 19065&quot;]Kind of the point of my complaint here Ken... You see, I haven&#039;t &#039;capitalized&#039; off of it yet, but they&#039;ve used this &#039;offer&#039; to boost membership levels themselves and have begun marketing campaigns by sending e-newsletters having obtained our email addresses. The lure of free membership which seems to have started already is actually part of the free year ticking by in which we have not received a welcome and a member number to begin submissions and buy supplies, etc. The lure of free membership should be one in which you welcome and convince new members of the promptness and value of your service so that at the end of the free year, they get you to sign up again and become a paying member. So far customer service is falling far short and I addressed this in comparison to the stellar customer support I regularly receive from their partner, TeleTrade who used their member base to promote this offer.[/QUOTE]</p><p><br /></p>

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