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<p>[QUOTE=&quot;Burton Strauss III, post: 2125479, member: 59677&quot;]At this point you should never provide any personal information through ANY channel unless you can authenticate THEM. I don&#039;t care who they say they are, unless they can provide non-public information I&nbsp; WILL NOT TALK TO THEM.</p><p><br /></p><p>Don&#039;t trust CallerID, don&#039;t trust what they say, don&#039;t trust them because they know where you live.</p><p><br /></p><p>Ask for an extension and call them back on a published number - from your statement, the back of your credit card, etc.</p><p><br /></p><p>Now, if I call Amex and inquire about a charge, and somebody calls me back with the information - that&#039;s to me - sufficient authentication. Sure NSA (hi guys!) has a recording of my original call to Amex and could spoof me, but pretty much that&#039;s a risk I&#039;m willing to accept.</p><p><br /></p><p>But a blind call - I don&#039;t care if it&#039;s &quot;Rachel from Card Holder Services&quot; or &quot;Jamie from Amex&quot;. Tough. I will not give out ANY non-public information.</p><p><br /></p><p>And you shouldn&#039;t either...[/QUOTE]</p><p><br /></p>

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