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<p>[QUOTE="mitchell, post: 50686, member: 989"]That is an interesting question because I have noticed some less than stellar customer service skills.</p><p><br /></p><p>The bank where I found the bison rolls, mostly they just "do their job" and give me the rolls. One biotch gives me a disgusted look like I am putting them out. I don't bother them on Friday or if they are busy. When the bison rolls play out, that is where I will cash my searched coins in.</p><p><br /></p><p>I drive a lot on my job so I get to stop by different branches. Mostly, they just to their job. But I went by one branch where I explained to the lady what I was doing. The bank was empty (I wouldn't bug them at a really busy time) so the conversation ended up being with all 4 tellers. They were interested in the new designs and curious why the bank had not communicated to them that customers would be coming in looking for the new nickels. One teller said her husband showed her one\or told her about them or that would have been the first she heard of it.</p><p><br /></p><p>The really impressive thing to me, the teller that helped me at the last bank, said "I guess I need to order some of those nickels because you are not the first customer that has asked about them". I went on to ask her if she minded me coming in like that and the answer was "oh, of course not, but I couldn't give you all of our nickels...". So I found a nice slow branch with a great attitude. I am going to take them a box of candy to show my appreciation. I will also find out if she has ordered any nickels. She might be the one for me to get to order a big box of them.[/QUOTE]</p><p><br /></p>
[QUOTE="mitchell, post: 50686, member: 989"]That is an interesting question because I have noticed some less than stellar customer service skills. The bank where I found the bison rolls, mostly they just "do their job" and give me the rolls. One biotch gives me a disgusted look like I am putting them out. I don't bother them on Friday or if they are busy. When the bison rolls play out, that is where I will cash my searched coins in. I drive a lot on my job so I get to stop by different branches. Mostly, they just to their job. But I went by one branch where I explained to the lady what I was doing. The bank was empty (I wouldn't bug them at a really busy time) so the conversation ended up being with all 4 tellers. They were interested in the new designs and curious why the bank had not communicated to them that customers would be coming in looking for the new nickels. One teller said her husband showed her one\or told her about them or that would have been the first she heard of it. The really impressive thing to me, the teller that helped me at the last bank, said "I guess I need to order some of those nickels because you are not the first customer that has asked about them". I went on to ask her if she minded me coming in like that and the answer was "oh, of course not, but I couldn't give you all of our nickels...". So I found a nice slow branch with a great attitude. I am going to take them a box of candy to show my appreciation. I will also find out if she has ordered any nickels. She might be the one for me to get to order a big box of them.[/QUOTE]
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