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Message:: [QUOTE="John Burgess, post: 7956453, member: 105098"]the NGC "moon core" is "Available for select bulk submissions only". Modern Coin Mart, GovMint, probably the coin tv shows that sell stuff also. I like the way it looks, however, It's not something that I'd add to my collection since it's one of those "domed" coins. It depends on how it was discussed with NGC, and what they understood during the conversation. If the question was "Hi , NGC, my holder is cracked and I want to get it reholdered with the "moon core" holder"..... that might get a different answer than, "I have this coin, it's in a moon core slab that is cracked from shipping and I want it reholdered to the same core". It was only available for bulk submissions, they will not normally reholder to it, which is how I think they might have understood what you were asking for them to do. However I get the feeling, what you wanted done wasn't understood by the person at NGC effectively, it doesn't make sense to give you the run around, when they could just charge you the reholder fee and make you happy. I'd give them another shot, and explain it crystal clear it is a moon core, and the lens is cracked and you want it reholdered to the same thing. and yeah, it's not the label, it's not the coin, it's actually just the core that looks like the surface of the moon that makes it "special" from other NGC slabs.[/QUOTE]