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<p>[QUOTE=&quot;C-B-D, post: 7567042, member: 43130&quot;]I saw this as well. That&#039;s insane. I asked them if this was the new normal and the customer service rep said, &quot;Probably, yes. We&#039;ve just been slammed with submissions.&quot; My real question, though, which I didn&#039;t ask (and she likely didn&#039;t know the answer to), is, &quot;What really happened to cause this change?&quot; I mean, did the receiving department get hit with Covid? Did the company have to go full-stop and give a new training to to that department? Did they go on strike? Did they fire several of them? I just have a hard time believing they got &quot;slammed&quot; with an unprecedented amount of submissions like never before. But maybe I&#039;m wrong and my skepticism is unwarranted.[/QUOTE]</p><p><br /></p>

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