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<p>[QUOTE="lrbguy, post: 2814505, member: 88829"]Well, this has been a real learning experience. I sent a message to the auction house asking for help getting the package out of FedEx hands. This morning I found a note that they had called FedEx to set the record straight. Turns out the "bad paperwork" was the fault of FedEx employees not looking at both sides of an invoice. Quick as a wink I got a tracking notice that the package had been delivered to my mailbox. I retrieved it this morning. (The package had been in Memphis, but the agent assigned to process it was in Tonawanda, New York.)</p><p><br /></p><p>The learning didn't stop there. While all that was happening, another FedEx shipment from another auction house taught me another lesson. I just learned that if a package has a value of over $2000, then FedEx investigates it for Customs fees, and charges a fee of $25 for that service even though there is no Customs fee for ancient coins in the US. Moreover, FedEx charges an additional $7 for advancing that fee for the recipient to keep the package moving. So they billed me $32 for "getting the package through Customs on my behalf" even though they knew from the invoice it was duty free.</p><p><br /></p><p>I suppose I should be grateful I got it at all. But in fact I resent the incompetence that created the delay and picks my pocket as well. And as a wise man once observed, "There ain't thing one you can do about it." [Thank goodness the coins are nice to look at!!!][/QUOTE]</p><p><br /></p>
[QUOTE="lrbguy, post: 2814505, member: 88829"]Well, this has been a real learning experience. I sent a message to the auction house asking for help getting the package out of FedEx hands. This morning I found a note that they had called FedEx to set the record straight. Turns out the "bad paperwork" was the fault of FedEx employees not looking at both sides of an invoice. Quick as a wink I got a tracking notice that the package had been delivered to my mailbox. I retrieved it this morning. (The package had been in Memphis, but the agent assigned to process it was in Tonawanda, New York.) The learning didn't stop there. While all that was happening, another FedEx shipment from another auction house taught me another lesson. I just learned that if a package has a value of over $2000, then FedEx investigates it for Customs fees, and charges a fee of $25 for that service even though there is no Customs fee for ancient coins in the US. Moreover, FedEx charges an additional $7 for advancing that fee for the recipient to keep the package moving. So they billed me $32 for "getting the package through Customs on my behalf" even though they knew from the invoice it was duty free. I suppose I should be grateful I got it at all. But in fact I resent the incompetence that created the delay and picks my pocket as well. And as a wise man once observed, "There ain't thing one you can do about it." [Thank goodness the coins are nice to look at!!!][/QUOTE]
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