Message:

<p>[QUOTE=&quot;Catbert, post: 435180, member: 12718&quot;]Wow, bad news! No, I haven&#039;t had that experience and hope I never do. Clearly, the person who told you &quot;Maybe&quot; doesn&#039;t have the authority to give you a full refund. I suggest you get a name of who you can talk to and then be relentless to get compensated.[/QUOTE]</p><p><br /></p>

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