FedEx lost my coins.

Discussion in 'Coin Chat' started by Richard1972, Oct 4, 2008.

  1. Richard1972

    Richard1972 New Member

    "There seems to be more to this story then you're telling, possibly a 'TOO GOOD TO BE TRUE' scenario."


    The only thing more to this story is that i'm starting to think the driver was just as likely to be involved as anyone that resides in my apartment complex. Regardless of how much the package was insured for, the driver knew it was coming from Heritage. Heritage= valuable. Also, FedEx employees are allowed to open and inspect the contents of any package if they feel like it. Finally, I was just talking will a dealer friend of mine in Florida about this situation. He says they no longer ship FedEx as there seemed to be too many packages that went missing. He said and I agree that Heritage should ship items of this value registered mail.
     
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  3. USS656

    USS656 Here to Learn Supporter

    Interesting first post DTL? I always find it odd when a new users first post is to call someone out???

    Richard - there have been some good posts by some that are obviously knowledgeable in legal matters. I also think LSM has a good suggestion for your records as you move forward. From those posts I would take what you can and pass it on to the Lawyers you speak with. I would agree that seeking legal council is probably the best course of action. It may just take a well crafted letter to heritage from a law firm to resolve the matter. Make sure you discuss with the law firm what their action plan is prior to retaining them. If you go with a small firm make sure they have specific experience in this type of litigation (Internet transactions, business contracts & companies located in other states). If you are not comfortable with the approach or anything the law firm says make sure you don't sign an agreement with them and keep looking until you find a firm you are happy with. Make sure you understand how they are going to bill you. This make take years to resolve so make sure you can afford the process based on how they will bill you. 2 years of receiving monthly or quarterly lawyer bills can be sickening and a real financial strain. Also, don't be afraid to elevate things at heritage. When our company is sued rightfully so or not, there is a $25K fee to us regardless of the outcome. I work in a very litigious market and we generally have many more than 3 active cases going at any one time. Companies want to avoid law suits if they can. When they realize you are serious about pursuing legal resolution they will either stop talking with you or move to resolve quickly before it becomes more formal/costly. Always keep conversations professional and if you have the ability to record calls make sure you start the call off by informing the other party you are recording the call as a formal record of the conversation.

    BTW: I completly agree with Peter I would also file a police report if you haven't already, it's not hard and it will probably be suggested by the law firm anyways. It will show that you are serious about the items recovery and or theft. As a judge or jury I think it would be questionable behaviour if you didn't take this step - A big red flag!

    Companies like UPS and FedEx have internal investigative services to look into matters like this. They take security, employee mishandling, and theft very seriously! I have personal experience in this regard. Make sure you file a formal dispute with FedEx and include all of the information of the transaction between you and Heritage.

    To all of you that have posted in this thread that have not had anything to do with the OP's original post - I find your posts in really poor taste. This is not one of those threads to joke around in or make comments that have nothing to do with the OP's issue. If you don't believe the OP then you should just move on. You cannot confirm if it's true or not so assume it is or just move on. You have no idea what the OP's circumstances or objectives are so you are just passing judgement without really knowing anything about them or their circumstances. As someone reading posts like this - everyone should not assume guilt or innocence on any party without all of the information necessary to make that call and that includes Heritage and FedEx. Offer advice as if it were true and let the OP use it as they will. If they are trying to hurt a companies reputation for personal reasons you only fuel the discussion and/or call someone a liar w/o being able to back it up. Either way You are the one that looks questionable for doing so.

    Good Luck Richard


     
  4. Danr

    Danr Numismatist

    If you tell us what the coins are we could all keep an eye on ebay and at coin shows.
     
  5. HandsomeToad

    HandsomeToad Urinist

    If you don't mind, how about posting the auction links to each item. On certain items, they are easily traceable on Ebay, if they properly list them. ;)

    Ribbit :)
     
  6. Richard1972

    Richard1972 New Member


    I am going to fill out a police report and report all the serial numbers to both PCGS and NGC as well as retain an attorney. I have the lot numbers to all the coins. I was just going to post them with my OP but don't know if that is wise as suppose someone buys one of these coins not knowing they were stolen and then ends up in a huge legal mess and has his reputation distroyed because of my post. I'm not sure i'm against this but does anyone have any thoughts about the consequences. I'm very tempted to do so right now as this can only help me. My concern is what if one of these coins is sold on ebay by a good seller and he gets in a huge mess. Could this come back to me? Does anyone have any feedback on whether or not this is a good idea?
     
  7. HandsomeToad

    HandsomeToad Urinist

    I believe there is something known as trafficing in stolen property or receiving stolen property. If you don't post the info, then that does not apply since no one could have known they were stolen but if you do, then there is a record of it. To me, that goes hand-in-hand with filing the police report. ;)

    In addition, by posting the info, it may prevent someone from purchasing any of the items because they happen upon this post and recognized your property. :hammer:

    Ribbit :)

    Ps: It would also be helpful to know the general area where you live ( i.e. - Northern California, Florida panhandle, D.C. suburbs, . . . .) that way members here who live in that area will keep a physical lookout for the items and the rest of us can keep an eye out for them online. ;)
     
  8. green18

    green18 Unknown member Sweet on Commemorative Coins

    Richard I just had a thought, and I don't think it has been mentioned. Could it be possible that one of your neighbors saw the pkg. at your door and took it in for safe keeping?
     
  9. rlm's cents

    rlm's cents Numismatist

    I am confused. What does your posting the lot numbers have to do with someone getting in trouble for having stolen property. Whether or not you post the numbers, the coins are still stolen property.

    I would also recommend that you delay contacting a lawyer. If you contact him the beginning of the week or the end of the week, I see no difference as to what he can do. The difference could well be you pocket book. From what I have seen, Heritage has their own private insurance so you will be getting your money returned. If you go through the lawyer first, you may well wind up right where you could get yourself with a simple phone call except the lawyer will be getting a significant portion of it.
     
  10. HandsomeToad

    HandsomeToad Urinist

    Good point! Or, the FedEx driver could have left it at the wrong apartment, so have you checked with the apartment manager to see if they know anything?

    Ribbit :)
     
  11. HandsomeToad

    HandsomeToad Urinist

    There is a major difference in receiving stolen property that you don't know is stolen and receiving it knowing it's stolen, so if no police report is filed or he doesn't post them here, it is practically impossible to prosecute for knowingly receiving stolen property, since how could they know it was stolen? Then the person that loses is usually the one that bought it from the person that stole it and not the theif.

    Ribbit :)

    Ps: I agree with you on not contacting an attorney yet. Things like this take time to track, so I'm confident that Heritage is on it and will resolve it but I don't know how long they take. :)
     
  12. Haleiwa

    Haleiwa New Member

    R U Sure about this? I cannot believe with the federal shipping laws that are in existance that FedEx employees (as you seem to imply) are allowed to open any package of their choosing. Now maybe certain security cleared employees under they eye of a camera in a secured setting might be able to. But not a driver in the field. :eek: I just don't believe that one.
     
  13. HazardJoe

    HazardJoe New Member

    This whole thread smells fishy to me...lets talk COINS

    13k is alot of money to not adequately insure, confirm delivery & shipping, and just leave up to speculation.

    I think if Richard had a similar living situation he would have blamed it on that or not have been stupid enough to ship $13k worth of anything somewhere he didn't feel safe.

    This is my last chime on this thread.

    Feel free to have the last word.

    So lets talk COINS

    what did you get for 13k Richard ??




     
  14. Haleiwa

    Haleiwa New Member


    I definately agree with everything said in this post. I just wanted to highlight the cost of getting an attorney involved. You will probably be looking at a $5,000 retainer fee right off the bat. That fee gets eaten up pretty quickly. That's a lot of money to pay in an attempt to recover $13,000 worth of merchandise.
     
  15. Richard1972

    Richard1972 New Member

    While the package could still be found(seems unlikely.)I can check with the site manager tomorrow morning but they typically refuse pacakages for liability reasons. I still think I should fill out a police report ASAP. If I sit on my $$$ for a week and then file a report is will be a little strange don't you think? Also, while Heritage might take care of this, I don't think I should just sit on my but and just hope they do. This is too big of a loss to mess around with. The earlier I start the better off I am. In the event the coins are found it sill would have been a smart move to be proactive in this situation
     
  16. Richard1972

    Richard1972 New Member

    I'm hoping I can find an attorney to give me a free consult and work on a contingency basis. Perhaps Heritage will come through and I won't need him. But hey, even if it cost me 5K that is still better than 13K. Plus I will get a little peace of mind.
     
  17. HandsomeToad

    HandsomeToad Urinist

    Since Sundays are a good day to catch peeps home, you can start today by knocking on the doors of your neighbors and asking if they know anything? Don't tell them what was in the box, just that it was dropped off but you never got it. ;) That's really being proactive. :kewl:

    Ribbit :)

    Ps: Does the apartment complex have security cameras?
     
  18. USS656

    USS656 Here to Learn Supporter

    Fill out the police report and ask them if they would suggest you posting that information. I don't think there are any repercussions for you and that's all you need to be worried about at the moment.

    Also - I would suggest that the lawyers name both Heritage and FedEx and let the court decide who is at fault. I believe this makes it easier for the lawyer during the discovery process to get information about what FedEx has done regarding this issue and what their arrangement with Heritage is. I have seen inexperienced lawyers botch this and cause them to miss out on critical information that was needed. It potentially causes the Driver, Local Manager, and security team at FedEx to provide statements that can be used in court. This is how it is done to our company and it works very well for the other side regardless if we are at fault or not.

    I would give Heritage one last call and elevate it as high as you can to discuss what your next steps are in regards to a lawyer. You may really save yourself some time and grief.

    GL

     
  19. coleguy

    coleguy Coin Collector

    I agree. Technically, regardless of the mails worth, it is a felony to steal mail...even junk mail.
    Guy~
     
  20. Richard1972

    Richard1972 New Member

    I was not the one who shipped the coins. Heritage sent me an invoice for my winning bids, buyers permium, and shipping and handling. Why are you calling me stupid for deciding to under insure? If you won some lots, got an invoice with a total including shipping would you not just pay it? I posted this for help and now i'm being attacked for being so stupid for having 13k in coins shipped to my address. I'm not a rude individual but you're making some very impulsive assumptions about me.
     
  21. USS656

    USS656 Here to Learn Supporter

    5K is the upfront cost. You will be luckey if it's less than 20K after 2 years of going back and forth - lawyers are good at this sort of thing. Make sure you are ready for that and can absorb the loss if it does not work out well for you. Make sure you are specific about fees and what you are hoping for in terms of recovery if this goes the distance.
     
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