Fed-Ex Shipment Arrives Empty

Any Philip I double denarii or sestarii?

 

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Nope!

 

I admit I did not read this entire thread. But, I want to add my insight regarding shipping as that is my profession (more specifically, I own a 3PL/warehousing company).

I am not looking to correct people or debate this topic, merely adding my insight as I have dealt with thousands upon thousands of package damage claims over the years.

I (or technically my employee's) ship several thousand packages a day (primarily to consumers). I use USPS, DHL eComm, FedEx and UPS. All of these companies have various methods with which they could discover the contents of the package; however, the chances of an employee capable of seeing the contents (typically via xray) and having access that would allow them the opportunity to open and steal the contents are somewhere between slim and none.

In all actuality, the damage was likely cause by a sorting machine. The coins were dropped off somewhere down the conveyor and could have been pocketed by someone at that point. This is more likely with FedEx or UPS because of the level of oversight (USPS requires TSA clearance for any employee that is allowed access to mail in such facilities - including visitors - and has very strict security policies). If the coins were not pocketed, they were turned in to FedEx and will be eventually returned or sold off at auction as unclaimed material. The other possible (albeit remote) possibility is that the FedEx driver stole the coins. If this were the case, I would guess that he/she would eventually be caught, but the coins will never be found.

All of the talk about the run of the mill postal employees knowing what is in the box via barcode. Anything is possible - there are a variety of solutions that allow you to print shipping labels. It is possible that such label could contain a reference number, barcode or other data that would link back to something that identified the contents, but the chances are back to that slim to none range. Aside from the remote chance that such was used here, you have to then assume that someone down the line had access to search such and steal the contents. Doing so at intake would be somewhat easy for a driver but nearly impossible for someone at a counter. Doing so while in transit would be nearly, if not completely, impossible. Doing so by the delivery driver/carrier has already been addressed to a degree, but in this circumstance it would be even harder.

My suggestion to the shipper would be to contact FedEx and ask them to research. In most cases, the shipper should be able to obtain the intake weight of the package and thereby confirm it's contents were in place. And, any damages should have been noted by FedEx at the time of discovery. If the intake weight was correct and no damage was noted until delivery then there was a problem from the time the driver accepted the package. If the package was not noted as damaged/open when accepted at the dealer, the dealer is on the line for it's contents IMO.

In any case, I am sorry to hear about this happening and hope that a resolution is found.