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<p>[QUOTE=&quot;IdesOfMarch01, post: 2459535, member: 39084&quot;]This issue may not be as black-and-white as it initially seems.&nbsp; After all, you don&#039;t divorce your spouse just because he/she forgets an anniversary occasionally.&nbsp; (Well, some of us don&#039;t.)&nbsp; You don&#039;t disown your children because they make mistakes and bad decisions.</p><p><br /></p><p>Every business makes mistakes every day.&nbsp; Every business occasionally hires an employee who is unscrupulous, unethical, or just plain incompetent.&nbsp; The issue is how you deal with these mistakes.&nbsp; Do you acknowledge them, try to fix them, and try not to repeat them?&nbsp; Or do you ignore them, or worse -- pretend to pay attention to them but go on doing business as usual?&nbsp; I would continue to do business with a company in the former category, but not the latter category.&nbsp; But just how do you recognize which category the business falls into?</p><p><br /></p><p>I&#039;m not purporting to know the category into which this auction house falls.&nbsp; I do know, however, that if it falls into the first category -- someone with whom I&#039;ll continue to do business -- the first step would be to allow its customers to pay in British pounds, as the terms of agreement specify.&nbsp; Even better, it would pro-actively (a term I usually despise) contact all the winning bidders and inform them that they can pay in British pounds and not Euros.</p><p><br /></p><p>Whether or not this auction house is in the &quot;good&quot; or &quot;bad&quot; category isn&#039;t necessarily something that can be determined from one (albeit somewhat unethical) mistake.&nbsp; If the members here want to give them the benefit of the doubt in this case, it&#039;s perfectly understandable.[/QUOTE]</p><p><br /></p>

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