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<p>[QUOTE=&quot;krispy, post: 1344949, member: 19065&quot;]I think there&#039;s always room for change and the system the Mint has for taking orders and fulfilling them is from from efficiently meeting it&#039;s customers wants, so there is room for improvement here. Mine was just an idea that I had about helping to solve some of the issues that confront the Mint&#039;s numismatic products customers. And if it sounds like a made to order coin factory, that&#039;s pretty much what direction I see the Mint heading in or attempting to be for these products. </p><p><br /></p><p>I believe such a system would address and meet the needs of the collectors as it would have a more natural way of determining how much people decided to buy in a short period of time. The short window of order opportunity would force people to make a decision and that decision would net the collector market it&#039;s mintages, not a year&#039;s worth of sales and costs of production more responsible for waste and de-thrashing processes. Of course returns made under the current system are turned right back around to the next customer, that&#039;s also addressed in my idea, the elimination of seconds. Each order would get the first look and luck of the draw for their coins ordered, not another persons reject. The idea is to control waste and treat orders more seriously while fulfilling orders for those who want the coins. </p><p><br /></p><p>The Mint already attempts to juggle release of coins throughout the year on a difficult schedule, this idea would change everything related to that approach. The Mint has recently moved it&#039;s annual numismatic coin releases up to the first quarter of the year and it may be helping, but it still leaves products for sale for the whole year, in which time they have to keep supply on hand then have silly &quot;last chance&quot; sales before de-trashing the inventory. </p><p><br /></p><p>Again, my idea eliminates holding inventory for the whole year, in effect there is NO inventory, only orders to fulfill. The window of opportunity would certainly work as customers would learn to utilize it as quickly as they have learned to buy limited mintage hyped new products on release day, managing to sell them out in hours or a day or two. In this current scenario limited mintage would not be the driving factor (that and the hopes of profiting instantly). The Mint&#039;s current order system isn&#039;t being rectified as it continues to either slow the order process to a halt and shut out some customers OR it&#039;s open for orders so long they haven&#039;t any idea how much of a given product they will sell. </p><p><br /></p><p>Since release day orders/sales of less hyped and hot products peak and level off soon thereafter, I think a order window of a few days is more than enough, a 5-7 day window could be short for some, but it would soon be obvious that to get products you need to buy while the window is open. No one would need wishlists open the whole year either. </p><p><br /></p><p>It may appear that I&#039;m rambling on here but it&#039;s because I have found many ideas in this alternative thought to addressing the Mint&#039;s process for fulfilling orders and demand of it&#039;s numismatic products which have a unique but recurring set of unresolved customer complaint issues needing to be addressed. Orders filled on demand or made to order on a limited time basis for orders received seems worth the Mint&#039;s time to look into, especially if it takes them huge sums of money just to look into fixing the current problem with taking orders now.</p><p><br /></p><p>Again, just my thoughts to help improve the process and give people what they want without so much waste or tears.[/QUOTE]</p><p><br /></p>

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