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<p>[QUOTE=&quot;Rich Beale, post: 4251199, member: 77960&quot;]Hi [USER=93393]@Roma[/USER] (like your username by the way),</p><p>If you were the purchaser of that coin in our auction, then I encourage you to return it to us directly for a refund - and indeed if ever there is a serious problem with a coin that is not correctly as described, you are welcome to contact us to resolve it. If you are not the buyer, well then thank you in any case for bringing the issue to my attention (albeit indirectly, via a kind soul here who informed me of this thread). We will reach out to them on Monday to inform them of the issue. </p><p><br /></p><p><br /></p><p><br /></p><p>[USER=75937]@Roman Collector[/USER] for the record, this coin was described as &quot;heavily tooled and smoothed&quot;. We are in the business of being as transparent as possible, since we want to ensure satisfied customers, the majority of whom are clients that come back again and again. </p><p><br /></p><p>I agree, the reverse is consistent with the issues of Constantine, rather than those of Alexander, which generally have two voided rings on the right-hand signa. This is quite an obscure detail that I am sure did not stand out to the cataloguer. We are a company actively engaged in training the next generation of numismatists, and so mistakes occasionally can and do happen - particularly when you are talking about a coin that has been deliberately tooled to deceive, and also considering that the sale volume in the order of 20,000 lots per year, for which the cataloguing time available per auction is 10 days. Let him who has never made errata cast the first aes grave. The important thing is that we&#039;re always willing to refund buyers with a genuine grievance. </p><p><br /></p><p><br /></p><p><br /></p><p>[USER=110740]@oldfinecollector[/USER] perhaps you are not aware of the quite <a href="https://www.romanumismatics.com/index.php?option=com_calender&amp;view=ecatalogue" target="_blank" class="externalLink ProxyLink" data-proxy-href="https://www.romanumismatics.com/index.php?option=com_calender&amp;view=ecatalogue" rel="nofollow">well-regarded auctions</a> we hold in addition to our 3-weekly E-Sales. Perhaps you are. In any case I would be keen to discuss privately any concerns you have about bidding in our sales, but ultimately it is of course your absolute prerogative to bid wherever the coins you are seeking are offered, and more importantly wherever you feel comfortable.[/QUOTE]</p><p><br /></p>

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