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<p>[QUOTE=&quot;Daniel M. Ryan, post: 1230653, member: 32253&quot;]You&#039;ll get advice <a href="http://pages.ebay.com/help/sell/report_problem.html" target="_blank" class="externalLink ProxyLink" data-proxy-href="http://pages.ebay.com/help/sell/report_problem.html" rel="nofollow">on this page</a>. It sounds like you have a case of <a href="http://pages.ebay.com/help/policies/feedback-extortion.html" target="_blank" class="externalLink ProxyLink" data-proxy-href="http://pages.ebay.com/help/policies/feedback-extortion.html" rel="nofollow">feedback extortion</a>, but eBay is pretty strict on the interpretation. The buyer has to explicitly demand cash or another item from you, in exchange for not leaving negative feedback, before eBay will recognize the buyer as a feedback extortionist. Demanding money back while keeping the coins, on threat of negative feedback, counts as extortion. If you have gotten such a threat - it has to be either explicit or clearly implied - <a href="http://contact.ebay.com/ws/eBayISAPI.dll?CustomerSupport&amp;contextid=@41ee3abd-ce74-6691-fd72-729a1166f740@7f115bc1-bda5-e40b-9cfb-ecdc61ecd74e&amp;reportingflow=1&amp;query=1562" target="_blank" class="externalLink ProxyLink" data-proxy-href="http://contact.ebay.com/ws/eBayISAPI.dll?CustomerSupport&amp;contextid=@41ee3abd-ce74-6691-fd72-729a1166f740@7f115bc1-bda5-e40b-9cfb-ecdc61ecd74e&amp;reportingflow=1&amp;query=1562" rel="nofollow">you can report the buyer here</a>. </p><p><br /></p><p>Unfortunately, eBay puts the onus on you to resolve the issue with the buyer. Sellers are expected to report only as a last resort. That&#039;s why there&#039;s a whole crop of disgruntled sellers who&#039;ve quit eBay entirely.[/QUOTE]</p><p><br /></p>

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