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<p>[QUOTE=&quot;mark_h, post: 260621, member: 3726&quot;]My father has two successful claims against sellers.&nbsp; In both cases he called his credit card company first. His credit card company asked him to call paypal both times.&nbsp; He then called paypal and told them he wanted to talk to them first before calling the credit card company to stop payment.&nbsp; In one case they issued an immediate refund.&nbsp; In the other case he was told to return the item, get receipts and insurance and provide a tracking number to them.&nbsp; Once he did that they refunded the money.&nbsp; AND in both cases it took one day.</p><p><br /></p><p>I have had one case with paypal and I lost it. Of course I did a direct pay and went through the paypal complaint process.&nbsp; If you do that I recommend that you get everything into the first post you do.&nbsp; In my case the first time I posted the issue in short format expecting paypal to work with me and the seller to resolve the issues.&nbsp; Nope - the seller went straight to a judgement and I never got to truly state my case.&nbsp; Paypal never talked to me or asked any questions.&nbsp; I loved the survey I did afterwards - I blasted paypal and the process. I even told them in the survey to contact me directly and from this point on I would use credit cards so I can stop payment to them. Yes - I still use paypal, but all purchases(of sellers I have not used) are on a credit card.&nbsp; And all major purchases over $100 are on the card. The last time I used the credit card process it took two months - and they got me a larger refund than what I deserved.&nbsp; Other than that one case everything has been good.</p><p><br /></p><p>Please note these are just my experiences and may not reflect what happens in your case.&nbsp; Hopefully the seller will right the wrong.&nbsp; I could just imagine them saying I shipped the right coins and you swapped them out. Just one of the reasons I sometimes pay a little more to use dealers.[/QUOTE]</p><p><br /></p>

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