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<p>[QUOTE=&quot;baseball21, post: 3007731, member: 76863&quot;]Not in the case of eBay it&#039;s not.&nbsp; The dumbest thing a seller can do on eBay is engage buyers with a complaint in long drawn out communication.&nbsp; There are MANY buyers who as soon as they get something will start making claims trying to get a discount or get something for free or try and get sellers to say something in a message that allows them to file a SNAD case to not have to pay for a return.&nbsp; There is a reason why pretty much every seller keeps communication to a minimum and responses short. </p><p><br /></p><p>You need to forget about everything you know for how people should act in situations because the system they have in place makes it very counterproductive for sellers to act that way.&nbsp; There are it&#039;s own set of rules for what is smart and what isn&#039;t for how sellers have to act there.[/QUOTE]</p><p><br /></p>

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