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eBay Victory Challenging "No Returns on Unslabbed Coins"
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<p>[QUOTE="JCro57, post: 3006952, member: 92083"]I love and prefer coin shows to get what I would like. However, my collections are so specific that few have what I collect. I also don't get to travel much, so like some on here, I look online. eBay is not my preferred method, but there are times I have found exactly what I need and negotiated a fair price. In all, I have had good experiences and never got scammed or refused a return.</p><p><br /></p><p>However, sometimes a seller's posted photos aren't the best. Is it because they are hiding flaws, or is it because the seller can't take good photos? Who knows, but even a cheap cell phone can take pretty detailed photos. Without a return policy, it is not smart to buy if you can't see the entire coin clearly.</p><p><br /></p><p>Then there are those who have return policies and good photos, but post a caveat saying something like "coins removed from original packaging are not refunded or exchanged."</p><p><br /></p><p>For things like TPG slabbed coins, bags of junk silver, or coins in original Mint packaging, this is understandable unless there were signs of tampering...but what about coins in sealed 2x2 flips or self slabs? Can you open those and not void the seller's return policy?</p><p><br /></p><p>eBay says...Yes. Why? Because you have a right to open and inspect your merchandise.</p><p><br /></p><p>For example, I purchased what was listed as a "Type 1, 90% silver quarter blank" I received it and immediately the color didn't look right. I couldn't weigh it in the 2x2, nor could I check the rim with how snug it was. Thankfully, the seller's photo was clear enough to show toning/staining spots and other marks that matched the coin I received.</p><p><br /></p><p>So I opened it and the rim had a copper line. I weighed it and it matched the clad weight. It was not as described, but how does the seller know I didn't switch it out and cheat him? Because I took photos that matched the markings he had on his own listing. eBay said I unquestionably proved my case and the seller was forced to honor my request despite his "no return" policy on unslabbed coins; I was entitled to my money back plus the seller had to pay for me to ship it back. It is what you call "making someone whole" as I should not bear any expense in this matter.</p><p><br /></p><p>This is a victory for buyers. You have a right to open your merchandise and verify authenticity, condition, etc. even for unslabbed coins on eBay. And use good, smart photos to help yourself avoid problems as both a buyer and seller to protect yourself.</p><p><br /></p><p>Below is the seller's photo in the 2x2 he shipped it in, and below that are 2 photos I took to help prove my case despite me opening it.</p><p><br /></p><p>[ATTACH=full]745188[/ATTACH] [ATTACH=full]745189[/ATTACH] [ATTACH=full]745190[/ATTACH][/QUOTE]</p><p><br /></p>
[QUOTE="JCro57, post: 3006952, member: 92083"]I love and prefer coin shows to get what I would like. However, my collections are so specific that few have what I collect. I also don't get to travel much, so like some on here, I look online. eBay is not my preferred method, but there are times I have found exactly what I need and negotiated a fair price. In all, I have had good experiences and never got scammed or refused a return. However, sometimes a seller's posted photos aren't the best. Is it because they are hiding flaws, or is it because the seller can't take good photos? Who knows, but even a cheap cell phone can take pretty detailed photos. Without a return policy, it is not smart to buy if you can't see the entire coin clearly. Then there are those who have return policies and good photos, but post a caveat saying something like "coins removed from original packaging are not refunded or exchanged." For things like TPG slabbed coins, bags of junk silver, or coins in original Mint packaging, this is understandable unless there were signs of tampering...but what about coins in sealed 2x2 flips or self slabs? Can you open those and not void the seller's return policy? eBay says...Yes. Why? Because you have a right to open and inspect your merchandise. For example, I purchased what was listed as a "Type 1, 90% silver quarter blank" I received it and immediately the color didn't look right. I couldn't weigh it in the 2x2, nor could I check the rim with how snug it was. Thankfully, the seller's photo was clear enough to show toning/staining spots and other marks that matched the coin I received. So I opened it and the rim had a copper line. I weighed it and it matched the clad weight. It was not as described, but how does the seller know I didn't switch it out and cheat him? Because I took photos that matched the markings he had on his own listing. eBay said I unquestionably proved my case and the seller was forced to honor my request despite his "no return" policy on unslabbed coins; I was entitled to my money back plus the seller had to pay for me to ship it back. It is what you call "making someone whole" as I should not bear any expense in this matter. This is a victory for buyers. You have a right to open your merchandise and verify authenticity, condition, etc. even for unslabbed coins on eBay. And use good, smart photos to help yourself avoid problems as both a buyer and seller to protect yourself. Below is the seller's photo in the 2x2 he shipped it in, and below that are 2 photos I took to help prove my case despite me opening it. [ATTACH=full]745188[/ATTACH] [ATTACH=full]745189[/ATTACH] [ATTACH=full]745190[/ATTACH][/QUOTE]
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eBay Victory Challenging "No Returns on Unslabbed Coins"
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