Log in or Sign up
Coin Talk
Home
Forums
>
Coin Forums
>
Coin Chat
>
Ebay Vent
>
Reply to Thread
Message:
<p>[QUOTE="EyeEatWheaties, post: 986241, member: 26972"]Wowowow..... I am not sure I can explain comprehensively.. Maybe if I bullet the points and keep it simple. The subject is, to free ship coins or not. </p><p><br /></p><p>OK. Regardless if a detailed shipping policy is spelled out or not. I think a lot here are missing a marketing point.</p><p><br /></p><p>A buyer will never complain about shipping charges if the shipping is categorized as free. Agreed?</p><p><br /></p><p>A seller who has no complaints about shipping costs, has one less customer service category to worry about when selling. Agreed?</p><p><br /></p><p>A seller wants to build a customer base. Agreed?</p><p><br /></p><p>A seller loves repeat buyers? Agreed?</p><p><br /></p><p>A buyer may be more inclined to shop a seller who offers free shipping? Agreed?</p><p><br /></p><p>Time is money. Agreed?</p><p><br /></p><p>Less time dealing with complaints is more money made. Agreed?</p><p><br /></p><p>Look - there is nothing wrong with charging for shipping, however when a buyer makes a suggestion, no matter how far off in left field you think it is. You really should listen, because for every one that took the time to write, expressing a backhanded interest in your product, I bet there 10 others who just skipped by you. Everyone's money is green, the whole idea of selling is to get the green regardless of whether the person is a cat lover or not? Agreed?</p><p><br /></p><p><br /></p><p>Here again, I think this is a stereotypical problem with intrinsic nature of coin collecting. Think big picture, when you are listing coins for auction/sale, your objective is to get as much as the market will bear. Agreed?</p><p><br /></p><p>If you have a larger customer base wanting your coins, you have increased demand. You have a limited supply. As your demand increases, so will your sales.</p><p><br /></p><p>It really isn't hard to figure out. Check out Great Southern Coin who must sell a 100k a week in raw coins. the number of bidders they attract is huge. So many of those coins go for more than they are worth certified. Not only that, many of these coins IMO will not even grade. I am not saying that it is because they have free shipping, nor should but it is certainly one key aspect of their listing. There is another guy who does really well... vette something or another.</p><p><br /></p><p>Lastly. As far as I know. there is no way to know for sure, for those of you have line item incomes for shipping charges in the thousands, whether changing your policy will actually increase the bottom line. However - I would bet the store, that with a competitive market analysis of your sales against others that there is room for improvement.[/QUOTE]</p><p><br /></p>
[QUOTE="EyeEatWheaties, post: 986241, member: 26972"]Wowowow..... I am not sure I can explain comprehensively.. Maybe if I bullet the points and keep it simple. The subject is, to free ship coins or not. OK. Regardless if a detailed shipping policy is spelled out or not. I think a lot here are missing a marketing point. A buyer will never complain about shipping charges if the shipping is categorized as free. Agreed? A seller who has no complaints about shipping costs, has one less customer service category to worry about when selling. Agreed? A seller wants to build a customer base. Agreed? A seller loves repeat buyers? Agreed? A buyer may be more inclined to shop a seller who offers free shipping? Agreed? Time is money. Agreed? Less time dealing with complaints is more money made. Agreed? Look - there is nothing wrong with charging for shipping, however when a buyer makes a suggestion, no matter how far off in left field you think it is. You really should listen, because for every one that took the time to write, expressing a backhanded interest in your product, I bet there 10 others who just skipped by you. Everyone's money is green, the whole idea of selling is to get the green regardless of whether the person is a cat lover or not? Agreed? Here again, I think this is a stereotypical problem with intrinsic nature of coin collecting. Think big picture, when you are listing coins for auction/sale, your objective is to get as much as the market will bear. Agreed? If you have a larger customer base wanting your coins, you have increased demand. You have a limited supply. As your demand increases, so will your sales. It really isn't hard to figure out. Check out Great Southern Coin who must sell a 100k a week in raw coins. the number of bidders they attract is huge. So many of those coins go for more than they are worth certified. Not only that, many of these coins IMO will not even grade. I am not saying that it is because they have free shipping, nor should but it is certainly one key aspect of their listing. There is another guy who does really well... vette something or another. Lastly. As far as I know. there is no way to know for sure, for those of you have line item incomes for shipping charges in the thousands, whether changing your policy will actually increase the bottom line. However - I would bet the store, that with a competitive market analysis of your sales against others that there is room for improvement.[/QUOTE]
Your name or email address:
Do you already have an account?
No, create an account now.
Yes, my password is:
Forgot your password?
Stay logged in
Coin Talk
Home
Forums
>
Coin Forums
>
Coin Chat
>
Ebay Vent
>
Home
Home
Quick Links
Search Forums
Recent Activity
Recent Posts
Forums
Forums
Quick Links
Search Forums
Recent Posts
Competitions
Competitions
Quick Links
Competition Index
Rules, Terms & Conditions
Gallery
Gallery
Quick Links
Search Media
New Media
Showcase
Showcase
Quick Links
Search Items
Most Active Members
New Items
Directory
Directory
Quick Links
Directory Home
New Listings
Members
Members
Quick Links
Notable Members
Current Visitors
Recent Activity
New Profile Posts
Sponsors
Menu
Search
Search titles only
Posted by Member:
Separate names with a comma.
Newer Than:
Search this thread only
Search this forum only
Display results as threads
Useful Searches
Recent Posts
More...