Ebay Troubles

Discussion in 'Coin Chat' started by schepys_coins, Mar 6, 2019.

  1. schepys_coins

    schepys_coins Eric's Best Friend

    I sold some wheat cents on eBay and I shipped them about 4 days late the buyer of the wheat cents is demanding a full refund because I shipped them late are they try to blackmail me? and was is a smart thing to say no to them?
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  3. NLL

    NLL Well-Known Member

    It is just blackmail. Deny the refund especially if you shipped them and provided a tracking number.
    1953, TypeCoin971793, Kasia and 4 others like this.
  4. schepys_coins

    schepys_coins Eric's Best Friend

    Ok thanks, and I did provide a shipping number
  5. Maxfli

    Maxfli Well-Known Member

    1) Give the buyer a refund and move on. It's not worth the hassle.

    2) Don't wait 4 days to ship. If I were the buyer, I'd be annoyed too.
    Obone, Dynoking, Nas and 7 others like this.
  6. schepys_coins

    schepys_coins Eric's Best Friend

    but I have already sent it I don't want to be at an $80 loss because I don't have much money at this very moment.
  7. Maxfli

    Maxfli Well-Known Member

    I meant give them a refund in exchange for the buyer returning the coins.

    Then sell them again, and next time ship them in a timely manner.
    Dynoking, 1953, TheFinn and 1 other person like this.
  8. schepys_coins

    schepys_coins Eric's Best Friend

  9. Jaelus

    Jaelus The Hungarian Antiquarian Supporter

    Wait. You shipped them in 4 days, or you shipped them 4 days late, meaning 4 days over the maximum amount of time allowed by eBay? If you shipped them in 4 days from the auction, absolutely, 100%, do not refund.
    Brina likes this.
  10. schepys_coins

    schepys_coins Eric's Best Friend

    4 days after they paid
    Brina likes this.
  11. Hiddendragon

    Hiddendragon World coin collector

    Did the guy have an urgent need for $80 worth of wheat pennies? If not, what's the big deal? Yes, you should have shipped it faster, but life happens sometimes and I don't see how it being a little late means he should get the item for free. That is a very unreasonable request in my opinion.
    Obone, Spark1951, Dynoking and 5 others like this.
  12. CoinBlazer

    CoinBlazer Numismatic Enthusiast

    Or just don't sell wheat cents on ebay and you'll be fine!:hilarious:
    Obone, Spark1951, dwhiz and 1 other person like this.
  13. Hookman

    Hookman Well-Known Member

    I have never sold anything on eBay and probably never will.

    HOWEVER, I buy an enormous amount of coins and other things on eBay EVERY DAY. I average about 100 purchases per month.
    Many of my items are shipped late and I never make demands because of it. I have made minor complaints to some sellers as in " Jeeze man, I was waiting on those.", but I have never demanded a complete and total refund for being late.
    A few sellers who have made mistakes and recognized those on their own, have sent a few minor "gifts" as appeasement, appeasement that wasn't needed, but no one has ever gifted me anything truly worth anything.
    Modern Cupro-Nickel foreign coins are not at all valuable to me.
    Stevearino and Legomaster1 like this.
  14. Hookman

    Hookman Well-Known Member

    While we're talking about eBay.....I just found this on our favorite coin auction site...
  15. ewomack

    ewomack 魚の下着

    A full refund for late shipping does seem excessive. I can see where the buyer might complain or give you negative feedback, but asking for a refund simply because they arrived late is strange. Is there anything more to the story? Could the person maybe be dissatisfied with the wheats and is trying to use the late shipping date as a pretext to return them?

    I don't know the whole story of the transaction, but in general the minute someone bids on an item that you have posted on Ebay, you should begin preparations for shipment. If something comes up and you can't ship to them in a timely manner, notify the buyer immediately. I think the majority of people will understand as long as you notify them. At this point, Ebay is now a professional selling platform and people expect customer service from purchases at a level similar to other sites. If you don't have the resources or time to offer that, then it's best not to sell there.
    Dynoking, 1953, NYandW and 1 other person like this.
  16. Maxfli

    Maxfli Well-Known Member

    Yeah, the buyer's reaction was extreme for sure, but the seller has to deal with what happened, not what should have happened.

    Who knows? Had the OP simply messaged the buyer to let him know he was running behind, the reaction might have been different. In selling things online, good communication is super important.
    Hookman likes this.
  17. Heavymetal

    Heavymetal Well-Known Member

    It’s just coins,not an ECU for his truck. A passive aggressive buyer shouldn’t make you lose sleep. Learn from this and try to do better.
    Paul M. and Hookman like this.
  18. wxcoin

    wxcoin Getting no respect since I was a baby Supporter

    Hot off the press
    Hookman likes this.
  19. Heavymetal

    Heavymetal Well-Known Member

    From Russia with love
    Hookman likes this.
  20. Santinidollar

    Santinidollar Supporter! Supporter

    Is that made out of rubber or plastic?
    1953, Paul M. and Hookman like this.
  21. LA_Geezer

    LA_Geezer Well-Known Member

    It irritates me when sellers don't mail out their items promptly. A coin I won in an eBay auction on 2/25 arrived yesterday...The postmark on the envelope was March 2. That's five days. I'm waiting on two more that I won on 3/1 & 3/2, but that's too soon to start huffing over. Maybe next week.
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