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<p>[QUOTE=&quot;wcoins, post: 2070466, member: 32035&quot;]1. Refuse delivery. Once it shows delivered, she gets refunded.</p><p>2. Have her admit in an ebay message she cleaned the coin. She already admitted hitting it against the table, but that didn&#039;t leave any visible damage so it might be not enough.</p><p>3. Call ebay and tell them she admitted having the coin smashed and cleaned.</p><p>4. Call paypal and explain the same thing as no.3</p><p>5. Use &quot;Report Buyer&quot; option.</p><p>6. Edit your refund policy to clearly state you accept refunds ONLY if the returned item is in same condition as when sent.</p><p>7. Consider yourself lucky it was only a $60 coin[/QUOTE]</p><p><br /></p>

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