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<p>[QUOTE=&quot;Sholom, post: 609567, member: 17753&quot;]Well . . . &quot;can&#039;t be bothered&quot; and &quot;too busy&quot; are two different things.&nbsp; At any given time there are over 150,000 auctions going on <b>just in US Coins alone</b>!&nbsp; So, perhaps 300K different auctions per week?&nbsp; I dunno.&nbsp; I can&#039;t even begin to fathom how many auctions there are going on all together.&nbsp; If just one-half-of-one-percent generated a complaint, that&#039;d be 1500 complaints per week -- or 75,000 per year, just in US Coins.&nbsp; And we know a number of of complainers are vociferous and have little standing (anyone remember the guy who came on CT a few weeks back to complain about an eBay transaction, because he didn&#039;t get the coin he wanted and he wanted to be reimbursed fully plus an extra $40 for his time?)&nbsp; So, not only are there probably too many complaints, but they have to do &quot;triage&quot; -- i.e., deal with the bigger and/or more important ones first.&nbsp; (E.g., stealing a pic is not as bad as selling counterfeit stuff, or, worse, buyers or sellers stealing money/merchandise flat out).</p><p><br /></p><p>Yes, Ebay could hire a gazillion more staff to police this stuff and to handle all these complaints . . . but then they&#039;d have to raise fees to pay for the extra staff.</p><p><br /></p><p>Face it, ebay is hugely huge, and they have pretty much the same problems all huge companies have.</p><p><br /></p><p>I&#039;m not saying ebay is doing the best it can.&nbsp; But I guess I am saying that stuff like this is to be expected when a single corporation is dealing with a gazillion sellers and buyers and transactions every week.[/QUOTE]</p><p><br /></p>

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