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Message:: [QUOTE="imrich, post: 8214742, member: 22331"]The Postmaster who eventually quit/retired explained that because signatures are required at every transfer, the item is considered "secure". Scanning was optional! She couldn't locate a $12000.00 coin which was mistakenly shipped overseas. She explained the shipping path is unknown to virtually all for Registered shipments. She was like a Pit Bull, but she "retired" when she located the coin and had problems with its' return. You are correct with the most recent lost Certified envelope, which only had the original Postal scan. It is handled by anyone, with a tag indicating it has value. When I was eventually able to open a case, it took some time to be contacted by an investigator, after several weeks of re-opening a search action. I was eventually informed of Postal employee shortages. The investigator eventually couldn't locate anything, and suggested it will eventually "show-up". I have had cases closed at the end of statutory limitation. I learned that although every Postal facility has a copy of regulations, few know their content, or location. Rather than discussions with head-strong, I locate/copy appropriate statutes, deliver to Station, and get a signature for same. In the past my procedures improved memories/service. Dealing with Postal violations is another story, as virtually everything is "hearsay" and not admissible. With current changes, things are different. Seemingly reduced moral! JMHO[/QUOTE]