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<p>[QUOTE=&quot;Stevearino, post: 8129850, member: 74571&quot;]Well, actually eBay ripped me off (or, to be more accurate, ripped off one of my buyers).&nbsp; For the first time I used the Global Shipping program, and it charged my buyer $27.05 for &quot;customs and other fees.&quot;&nbsp; The problem is that Norway does not charge customs fees on numismatic imports.&nbsp; I went round and round with eBay to get a refund for my buyer, as before shipping with this program I called eBay and they assured me to just &quot;go ahead and ship, we will refund the customs fees.&quot;</p><p><br /></p><p>Turns out that was incorrect advice from their customer service center.&nbsp; They apologized, but said no refund would be issued.&nbsp; I had already passed on the info to the buyer that these fees would be refunded.&nbsp; So my reputation with him was tarnished.</p><p><br /></p><p>To make it right, I offered him to refund the fees myself, even though I will be out the entire amount.</p><p><br /></p><p>So, no, Virginia, there is no Santa Claus at eBay Global Shipping.</p><p><br /></p><p>Steve[/QUOTE]</p><p><br /></p>

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