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<p>[QUOTE=&quot;stldanceartist, post: 2362363, member: 13307&quot;]Thoughts:</p><p><br /></p><p>Control what you can control.&nbsp; You can&#039;t make your crazy buyers sane, you can&#039;t make your unhappy buyers happy, you can&#039;t make your shifty buyers reputable.</p><p><br /></p><p>You also can&#039;t control eBay&#039;s return policies.&nbsp; I might send them a note and say that you are considering selling more items, but their absolutely one-sided return policy loopholes regarding SNAD returns are keeping you from further participation.&nbsp; Maybe suggest they look into this, as it is a deterrent from making you a more involved seller.</p><p><br /></p><p>Treat your buyers with respect, but hold fast to your return policy.&nbsp; To me, that&#039;s how you respect yourself.&nbsp; There will be people who try to whine, threaten, and circumvent their way around every policy they can - but this is just them being selfish.&nbsp; You&#039;re not doing this to give coins away and be a doormat.&nbsp; </p><p><br /></p><p>Take good photos.&nbsp; IMO, this is why I don&#039;t have many returns - or any &quot;switcheroo&quot; returns.&nbsp; I also videotape myself opening every return package to make sure it&#039;s the same coin.</p><p><br /></p><p>Just a few thoughts.&nbsp; Hope they help in some way.[/QUOTE]</p><p><br /></p>

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