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<p>[QUOTE=&quot;doug444, post: 2687282, member: 38849&quot;]Have you called eBay support?&nbsp; Toll-free (866) 540-3229. </p><p><br /></p><p>Don&#039;t waste your time writing anything, including emails.&nbsp; Call every day for 5 days, and carefully and calmly explain.&nbsp; The &quot;support team&quot; can change almost anything in your records.</p><p>Even going from Negative to Neutral would be great.</p><p><br /></p><p>You only have to convince any one of the five, not bad odds.</p><p><br /></p><p>The question they like to hear is, &quot;How can I prevent this from happening in the future?&quot;&nbsp; If you begin to suspect that they&#039;re not going to do anything, ask this question, &quot;Has this buyer done this before, to other sellers?&nbsp; Would you please check?&quot;</p><p><br /></p><p>If he <i>has</i>, then you say, &quot;Well, that&#039;s a guy you ought to suspend for 90 days -- he&#039;s giving eBay a bad name...&quot; <img src="styles/default/xenforo/clear.png" class="mceSmilieSprite mceSmilie11" alt=":rolleyes:" unselectable="on" unselectable="on" /></p><p><br /></p><p>Did you file a claim with the USPS?&nbsp; Even if they only send you a &quot;we&#039;re sorry&quot; letter, that&#039;s great ammo to get rid of the negative feedback.&nbsp; If such a letter comes six weeks from now, about normal, start calling Support again, once a day.&nbsp; After 90 days, you may be out of luck, so don&#039;t procrastinate.</p><p><br /></p><p>The older you get, the easier it gets to drive clericals and low-level managers crazy, and they <i>give in</i>, just to get rid of you.&nbsp; Been there, done that. <img src="styles/default/xenforo/clear.png" class="mceSmilieSprite mceSmilie8" alt=":D" unselectable="on" unselectable="on" />[/QUOTE]</p><p><br /></p>

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