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<p>[QUOTE="Seattlite86, post: 4272087, member: 59737"]The bottom line is I sold an item on eBay but accidentally provided the wrong tracking number. The buyer waited until a week after the item arrived and then opened up a case claiming I mailed it to the wrong address. I went back through all of my receipts and found the one shipped to the buyer. I had already assumed I put in the wrong number when the case was opened. </p><p><br /></p><p>I quickly provided the correct tracking information showing that the item was indeed shipped and that it arrived at the buyer's address. eBay won't let me remove the old tracking information without listing it as not shipped and relisting it. It now has two tracking numbers, but at least one of them are correct. The buyer responded in a hostile manner to my last message with the correct tracking number and delivery date of the item. </p><p><br /></p><p>I'm worried that eBay will somehow still side with the buyer and refund the money... I will let everyone know how it plays out, but I'm concerned to say the least, and may choose to no longer sell with eBay if they side with the buyer.[/QUOTE]</p><p><br /></p>
[QUOTE="Seattlite86, post: 4272087, member: 59737"]The bottom line is I sold an item on eBay but accidentally provided the wrong tracking number. The buyer waited until a week after the item arrived and then opened up a case claiming I mailed it to the wrong address. I went back through all of my receipts and found the one shipped to the buyer. I had already assumed I put in the wrong number when the case was opened. I quickly provided the correct tracking information showing that the item was indeed shipped and that it arrived at the buyer's address. eBay won't let me remove the old tracking information without listing it as not shipped and relisting it. It now has two tracking numbers, but at least one of them are correct. The buyer responded in a hostile manner to my last message with the correct tracking number and delivery date of the item. I'm worried that eBay will somehow still side with the buyer and refund the money... I will let everyone know how it plays out, but I'm concerned to say the least, and may choose to no longer sell with eBay if they side with the buyer.[/QUOTE]
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