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<p>[QUOTE=&quot;Troodon, post: 343237, member: 4626&quot;]As someone with a lot a retail experience, I can tell you that the ocassinal impossible customer, the one that tries everything possible to abuse your return policy, try to talk their way out of paying for anything, etc. is <i>just the cost of doing business</i>.&nbsp; There&#039;s no way to tell who they are until you get stuck with them.&nbsp; As a place of public acommadation, it&#039;s impossible to screen them ahead of time.</p><p><br /></p><p>Realistically that&#039;s the case on eBay too... they can have a perfect record up to now and that&#039;s no proof that you won&#039;t be the first person they try to screw over.&nbsp; There&#039;s alos no proof that someone with negative feedback didn&#039;t just have honest misunderstandings with previous buyers or aren&#039;t the victim of retalitory feedback when the <i>seller</i> tried to rip them off.</p><p><br /></p><p>My advice to sellers:&nbsp; deal with it.&nbsp; You have to take the good with the bad, and just hope in the long run the good outnumbers the bad.&nbsp; If you&#039;re an honest seller with quality merchandise, in the long run you&#039;ll make a decent profit even when the ocassional bad egg comes along.&nbsp; But to get to that point, you have to prove that <i>you&#039;re</i> trustworthy.&nbsp; The customers don&#039;t have to prove anything to you; it&#039;s their money that keeps you in business.&nbsp; You need them; they don&#039;t need you.&nbsp; That&#039;s just the reality of the business world, and if you can&#039;t deal with that, too bad... don&#039;t like the heat, get out of the kitchen.</p><p><br /></p><p>Not trying to attack sellers here, but this is just the reality.&nbsp; Buyer feedback or its lack won&#039;t change that... someone who&#039;s determined to cheat the system will figure out a way.&nbsp; Nothing you can do but preserve your own reputation so that the profit you get from loyal customers counteracts the inevitable bad egg.[/QUOTE]</p><p><br /></p>

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