Log in or Sign up
Coin Talk
Home
Forums
>
Coin Forums
>
Coin Chat
>
Ebay mistake costs big money
>
Reply to Thread
Message:
<p>[QUOTE="-jeffB, post: 1904730, member: 27832"]First, good on you for going public with this story. I hope it'll help others avoid the same mistake. (Especially now that it's appeared on Coinflation!)</p><p><br /></p><p>That said, a couple of lessons that I see here:</p><p><br /></p><p>1) If you offer to accept returns on eBay, you've got to accept returns on eBay, whether it's for a good reason, a bad reason, or no reason at all. If you check the "no refunds" box when you start your listing, it doesn't <i>prevent</i> you from accepting returns -- it just means you're not <i>compelled</i> to accept them. Once you've listed the item and said you'll accept returns, you're obligated to honor that policy, like it or not.</p><p><br /></p><p>2) Given that that's the case, it's a <i>terrible</i> idea to offer returns on something that's obviously enjoying a short-term spike in value, or that might be at risk for a short-term dip in the near future. I have ethical problems with doing the "risk-free PM speculation" thing (buy with a return policy, keep if it goes up, return if it goes down), but there's absolutely nothing <i>legally</i> or <i>contractually</i> wrong with taking advantage that way, and no way to prevent people from doing so.</p><p><br /></p><p>The horror stories of people abusing eBay's "Significantly Not As Described" policy are a separate issue. So is eBay's heavy bias toward buyers in Buyer Protection vs. Seller Protection disputes. But in the case you've described, if you had <i>not</i> offered returns, you would have been in a much stronger position, and you might not have had to give up your windfall.</p><p><br /></p><p>Having said that, though, you're clearly choosing the best possible way to deal with the outcome. I've seen stories from many disgruntled sellers who could learn a lot from your attitude. <img src="styles/default/xenforo/clear.png" class="mceSmilieSprite mceSmilie1" alt=":)" unselectable="on" unselectable="on" />[/QUOTE]</p><p><br /></p>
[QUOTE="-jeffB, post: 1904730, member: 27832"]First, good on you for going public with this story. I hope it'll help others avoid the same mistake. (Especially now that it's appeared on Coinflation!) That said, a couple of lessons that I see here: 1) If you offer to accept returns on eBay, you've got to accept returns on eBay, whether it's for a good reason, a bad reason, or no reason at all. If you check the "no refunds" box when you start your listing, it doesn't [I]prevent[/I] you from accepting returns -- it just means you're not [I]compelled[/I] to accept them. Once you've listed the item and said you'll accept returns, you're obligated to honor that policy, like it or not. 2) Given that that's the case, it's a [I]terrible[/I] idea to offer returns on something that's obviously enjoying a short-term spike in value, or that might be at risk for a short-term dip in the near future. I have ethical problems with doing the "risk-free PM speculation" thing (buy with a return policy, keep if it goes up, return if it goes down), but there's absolutely nothing [I]legally[/I] or [I]contractually[/I] wrong with taking advantage that way, and no way to prevent people from doing so. The horror stories of people abusing eBay's "Significantly Not As Described" policy are a separate issue. So is eBay's heavy bias toward buyers in Buyer Protection vs. Seller Protection disputes. But in the case you've described, if you had [I]not[/I] offered returns, you would have been in a much stronger position, and you might not have had to give up your windfall. Having said that, though, you're clearly choosing the best possible way to deal with the outcome. I've seen stories from many disgruntled sellers who could learn a lot from your attitude. :)[/QUOTE]
Your name or email address:
Do you already have an account?
No, create an account now.
Yes, my password is:
Forgot your password?
Stay logged in
Coin Talk
Home
Forums
>
Coin Forums
>
Coin Chat
>
Ebay mistake costs big money
>
Home
Home
Quick Links
Search Forums
Recent Activity
Recent Posts
Forums
Forums
Quick Links
Search Forums
Recent Posts
Competitions
Competitions
Quick Links
Competition Index
Rules, Terms & Conditions
Gallery
Gallery
Quick Links
Search Media
New Media
Showcase
Showcase
Quick Links
Search Items
Most Active Members
New Items
Directory
Directory
Quick Links
Directory Home
New Listings
Members
Members
Quick Links
Notable Members
Current Visitors
Recent Activity
New Profile Posts
Sponsors
Menu
Search
Search titles only
Posted by Member:
Separate names with a comma.
Newer Than:
Search this thread only
Search this forum only
Display results as threads
Useful Searches
Recent Posts
More...