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EBay Got This Absolutely Right (for a change)
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<p>[QUOTE="krispy, post: 650137, member: 19065"]"The seller is SOLELY responsible even now to insure the items in Ebay regardless of the buyer paying for it or not."</p><p><br /></p><p>Um, No! Especially if as currently exists there is an optional feature enabled by Seller to allow the Buyer to insure their parcel... and not if the Seller disclaims responsibility in the item description and a buyer enters contract by bidding.</p><p><br /></p><p>"Even if its an option to purchase insurance and the buyer declines."</p><p><br /></p><p>Um, No again. When there is an option to buy shipping insurance and it is waived by the buyer (esp. when a Seller points out the option and suggests that Buyers purchase shipping insurance), it is not the sellers responsibility to apply additional mailing services to the parcel if these are not requested and paid for by the Buyer. </p><p><br /></p><p>If the end price of the auction plus these ridiculously low balled prices eBay assesses an item can ship for also includes shipping insurance then what's to stop eBay then from saying every item must be sent registered, signature required, overnight also at the sellers expense for the utmost in "safety"? I'm not trying to confuse the subject or misunderstanding the policy. What I have an issue with is removing a clear indicator that shipping insurance was waived at the Buyers discretion, allowing a Seller to send an item, at the Buyers risk and authorization, uninsured, because that Buyer wanted to save money on and risk incidents that may occur in shipping as opposed to being forced to pay these covers from other online retailers. It is not a Sellers responsibility to eat the shipping insurance cost when it can be applied at the Buyers discretion, and if something happens, then the Seller can reimburse the Buyer 100% and then turn in a claim with the carrier for a loss so that the Seller is refunded. The cost does not have to come at the Sellers expense for selling an item. If every item must be insured then there needs to be a cost added in addition to the items final hammer value and the shipping rate, itemize this for clarity in the shipping details and register it with a claim number.</p><p><br /></p><p>"The seller is responsible for delivery of the item. Until that item has been delivered to the buyer it belongs to the seller."</p><p><br /></p><p>Once the Buyer has paid a Seller for an item, that item now belongs to the Buyer and it is a responsible Sellers duty to faithfully get that Buyer's item on it's way, to the Buyer safely by depositing it into the postal or carrier's system, applying the agreed upon shipping services that the Buyer requested and paid for in a timely responsible manner.</p><p><br /></p><p>There are systems by all the carriers in place for protection between point A and B and when in the hands/care of the carrier. eBay up to this point has always allowed Insurance to be waived at the Buyers discretion and are now neglecting that long held practice which made eBay a more unique place than shopping at any other retailer who offered shipping services but required buyers to pay higher shipping rates which were inclusive of shipping insurance.[/QUOTE]</p><p><br /></p>
[QUOTE="krispy, post: 650137, member: 19065"]"The seller is SOLELY responsible even now to insure the items in Ebay regardless of the buyer paying for it or not." Um, No! Especially if as currently exists there is an optional feature enabled by Seller to allow the Buyer to insure their parcel... and not if the Seller disclaims responsibility in the item description and a buyer enters contract by bidding. "Even if its an option to purchase insurance and the buyer declines." Um, No again. When there is an option to buy shipping insurance and it is waived by the buyer (esp. when a Seller points out the option and suggests that Buyers purchase shipping insurance), it is not the sellers responsibility to apply additional mailing services to the parcel if these are not requested and paid for by the Buyer. If the end price of the auction plus these ridiculously low balled prices eBay assesses an item can ship for also includes shipping insurance then what's to stop eBay then from saying every item must be sent registered, signature required, overnight also at the sellers expense for the utmost in "safety"? I'm not trying to confuse the subject or misunderstanding the policy. What I have an issue with is removing a clear indicator that shipping insurance was waived at the Buyers discretion, allowing a Seller to send an item, at the Buyers risk and authorization, uninsured, because that Buyer wanted to save money on and risk incidents that may occur in shipping as opposed to being forced to pay these covers from other online retailers. It is not a Sellers responsibility to eat the shipping insurance cost when it can be applied at the Buyers discretion, and if something happens, then the Seller can reimburse the Buyer 100% and then turn in a claim with the carrier for a loss so that the Seller is refunded. The cost does not have to come at the Sellers expense for selling an item. If every item must be insured then there needs to be a cost added in addition to the items final hammer value and the shipping rate, itemize this for clarity in the shipping details and register it with a claim number. "The seller is responsible for delivery of the item. Until that item has been delivered to the buyer it belongs to the seller." Once the Buyer has paid a Seller for an item, that item now belongs to the Buyer and it is a responsible Sellers duty to faithfully get that Buyer's item on it's way, to the Buyer safely by depositing it into the postal or carrier's system, applying the agreed upon shipping services that the Buyer requested and paid for in a timely responsible manner. There are systems by all the carriers in place for protection between point A and B and when in the hands/care of the carrier. eBay up to this point has always allowed Insurance to be waived at the Buyers discretion and are now neglecting that long held practice which made eBay a more unique place than shopping at any other retailer who offered shipping services but required buyers to pay higher shipping rates which were inclusive of shipping insurance.[/QUOTE]
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