Message:

<p>[QUOTE=&quot;jmon, post: 650128, member: 19422&quot;]<span style="color: black"><font face="Verdana">Here’s my problem with this, and eBay. I have a current issue where a buyer is claiming that he did not receive what I sold (he received the package but claims there was less than what I sold). I have irrefutable proof that the contents went into the box and that those contents were in the box at the time I passed possession to the Post Office. Furthermore, I have email from a previous seller who claims that this same buyer pulled the same trick with him. However, if this buyer wants to pursue his claim, I will lose out.</font></span></p><p><br /></p><p><span style="color: black"><font face="Verdana">Now, I contacted eBay about this yesterday. And, they admit that there is a problem here; however, had no solution. What I suggested is that a buyer rating system be reintroduced. Because there was some abuse of the feedback system against buyers previously I suggested that eBay allow sellers to report issues to eBay only and that eBay accept responsibility for identifying trends and addressing bad buyers. I know this was a waste of time, but, I still had to put my two cents out there.</font></span></p><p><br /></p><p><span style="color: black"><font face="Verdana">As this case unfolded I made the decision that <b><u>all</u></b> items will now go out insured. This does drive up my costs, in some cases (no charge for $100 in insurance through FedEx). However, it also will protect me from dishonest people and move their issues to an arena where someone, unlike eBay, is inclined to fight these claims (particularly in the event of repeated claims (assuming they are getting multiple deliveries from FedEx)).</font></span></p><p><br /></p><p><span style="color: black"><font face="Verdana">All this being said – I feel eBay’s change in regard to insurance requirements is a moot point until they introduce some method of identifying and addressing malicious buyers.</font></span>[/QUOTE]</p><p><br /></p>

Your name or email address:

Do you already have an account?

• No, create an account now.
• Yes, my password is:
• Forgot your password?

Stay logged in