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<p>[QUOTE="Peter Egan, post: 7585685, member: 117966"]How I managed it? I made the mistake of buying a $160 off a marketplace best known for its corruption, utter lunacy, policies that reward crime and punish honesty; making up for it by hiring the mentally disabled, then losing whatever goodwill that got them by putting them in charge of making nuanced decisions that affect people's finances.</p><p><br /></p><p>I compounded the mistake by doing so during the first few months of covid insanity when shipments were said (by seller) to take up to 3 months. I mean, this virus was going to kill us all anyway so what's $160?</p><p><br /></p><p>Anyway, he never shipped, was very rude when I contacted him to ask if he could access tracking information from his end of things (with foreign sellers occasionally they can get actual tracking history when logged into their shipping portal whereas from the buyer's end nothing shows up), and after three attempts at reaching out directly and now months post-sale, I opened a case with eBay and was naive enough to assume that their prerogative was to do what is right when it reality who's right in a dispute is not something that ever crosses the minds of the very special people mediating them.</p><p><br /></p><p>This is a corporation whose CEO and board of directors help meetings on company time to discuss the best strategies for cyberstalking a woman, settling on mailing her a box of live cockroaches and a bloody pig's head mask among other things. The culture there hasn't changed a bit in the last six months.</p><p><br /></p><p>Those people hired the HR director who set the criteria for hiring the low-level morons who don' t know anything and aren't empowered to anything even if they did, and are the only employees they grant the overwhelming majority of both buyers and sellers any sort of access to.</p><p><br /></p><p>Anyway, once the idiot brigade was involved, the seller suddenly changes tone and starts talking as though he's a civilized human. He offers to "re-send" for "free." He picked the slowest possible shipping option and even then didn't actually part with the shipment for 8 or 9 days after he produced the tracking number.</p><p><br /></p><p>A few weeks after that I received it, and the only thing in the envelope was page torn from a magazine depicted in the photo. I subsequently inform eBay that I still had not received the item I paid for. They informed me that since 21 days had passed since agreed to ship the item and posted a tracking number, the case was closed. Once closed a case can never be reopened regardless of circumstance. At least that was according to three different members of the eBay idiot brigade.</p><p><br /></p><p>Once when I was the seller, eBay made a decision that even PayPal disagreed with. In a separate instance, I was living in New Orleans when Katrina hit. I evacuated by only about 40 miles north. Ebay upheld a very nasty negative feedback left by the buyer of a voodoo doll I bought for $0.85 in the French Market downtown. Made-in-China. It's not like they were imported from Haiti. But she didn't get her doll in time to cast the spell to make the man of her dreams fall in love with her and didn't care that I had literally lost all of my earthly possessions including a house that had homeowners but not flood insurance (until then nobody knew floods weren't covered by homeowners insurance), that nobody in the rural area where I had evacuated had cell phone service for three weeks after the storm had passed or that the national guard was only allowing "essential worker" use of the infrastructure.</p><p><br /></p><p>On top of all that, I shipped her item on-time. It was inside the main New Orleans USPS site when the levee broke and the post office was flooded floor-to-ceiling.</p><p><br /></p><p>That's the kind of person eBay seeks to attract and retain at the expense of however many honest people it takes to make sure she's happy.</p><p><br /></p><p>I know I should leave the relationship, but eBay says they love me and I really believe this time they're really to try hard to change.[/QUOTE]</p><p><br /></p>
[QUOTE="Peter Egan, post: 7585685, member: 117966"]How I managed it? I made the mistake of buying a $160 off a marketplace best known for its corruption, utter lunacy, policies that reward crime and punish honesty; making up for it by hiring the mentally disabled, then losing whatever goodwill that got them by putting them in charge of making nuanced decisions that affect people's finances. I compounded the mistake by doing so during the first few months of covid insanity when shipments were said (by seller) to take up to 3 months. I mean, this virus was going to kill us all anyway so what's $160? Anyway, he never shipped, was very rude when I contacted him to ask if he could access tracking information from his end of things (with foreign sellers occasionally they can get actual tracking history when logged into their shipping portal whereas from the buyer's end nothing shows up), and after three attempts at reaching out directly and now months post-sale, I opened a case with eBay and was naive enough to assume that their prerogative was to do what is right when it reality who's right in a dispute is not something that ever crosses the minds of the very special people mediating them. This is a corporation whose CEO and board of directors help meetings on company time to discuss the best strategies for cyberstalking a woman, settling on mailing her a box of live cockroaches and a bloody pig's head mask among other things. The culture there hasn't changed a bit in the last six months. Those people hired the HR director who set the criteria for hiring the low-level morons who don' t know anything and aren't empowered to anything even if they did, and are the only employees they grant the overwhelming majority of both buyers and sellers any sort of access to. Anyway, once the idiot brigade was involved, the seller suddenly changes tone and starts talking as though he's a civilized human. He offers to "re-send" for "free." He picked the slowest possible shipping option and even then didn't actually part with the shipment for 8 or 9 days after he produced the tracking number. A few weeks after that I received it, and the only thing in the envelope was page torn from a magazine depicted in the photo. I subsequently inform eBay that I still had not received the item I paid for. They informed me that since 21 days had passed since agreed to ship the item and posted a tracking number, the case was closed. Once closed a case can never be reopened regardless of circumstance. At least that was according to three different members of the eBay idiot brigade. Once when I was the seller, eBay made a decision that even PayPal disagreed with. In a separate instance, I was living in New Orleans when Katrina hit. I evacuated by only about 40 miles north. Ebay upheld a very nasty negative feedback left by the buyer of a voodoo doll I bought for $0.85 in the French Market downtown. Made-in-China. It's not like they were imported from Haiti. But she didn't get her doll in time to cast the spell to make the man of her dreams fall in love with her and didn't care that I had literally lost all of my earthly possessions including a house that had homeowners but not flood insurance (until then nobody knew floods weren't covered by homeowners insurance), that nobody in the rural area where I had evacuated had cell phone service for three weeks after the storm had passed or that the national guard was only allowing "essential worker" use of the infrastructure. On top of all that, I shipped her item on-time. It was inside the main New Orleans USPS site when the levee broke and the post office was flooded floor-to-ceiling. That's the kind of person eBay seeks to attract and retain at the expense of however many honest people it takes to make sure she's happy. I know I should leave the relationship, but eBay says they love me and I really believe this time they're really to try hard to change.[/QUOTE]
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