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<p>[QUOTE=&quot;coins-auctioned, post: 783097, member: 18462&quot;]My experience was once buyer had claim submitted with papal&nbsp; with OUT contacting us first there was high probability of refund or to have another claim 3-6 months later:crying:</p><p>So once claim filed we blocked or never shipped to that address again.</p><p><br /></p><p><br /></p><p>yes innocent&nbsp; legit buyers can be blocked but our&nbsp; percentage of fraud claim reduced dramatically</p><p>today if legit buyer dose not receive they should contact seller direct first instead of placing claim with paypal</p><p><br /></p><p>So buyers should contact seller and these claims are nearly always resolved</p><p>Its buyer who claims paypal system and do not&nbsp; contact seller who in most of our cases a unreasonable buyer and these are ones we block .Luckily there are not as many of these buyers asi n the past</p><p>Communication is key from day one[/QUOTE]</p><p><br /></p>

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