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<p>[QUOTE=&quot;Randy Abercrombie, post: 3068203, member: 92655&quot;]“Shipping and Handling”.... I been in business a long time shipping commercial construction materials all over the southeast. Used to be when I passed on shipping fees on an invoice those fees were constantly challenged. We changed that invoice line to read “shipping and handling” and my customers stopped challenging shipping costs.... I believe that has been one of those unconscious changes to our psyche in the 21st century. And yes, I am confident that there are many marketers that take full advantage of that.[/QUOTE]</p><p><br /></p>

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