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<p>[QUOTE="samjimmy, post: 221444, member: 3813"]Well, <u>either the buyer or the seller can submit the claim</u>. That's one of the first boxes you have to check (where funds will be sent), but... The thing is, there's not one single way to pay, and not one single way you (the buyer) may be covered, thus there's not one single method that can be recommended that fits all transactions.</p><p><br /></p><p>PayPal's "buyer protection" (if offered, see auction) only covers the buyer *if* there are funds that they can recover (far as I can tell). If they can't recover funds, I do not think they (PayPal) will credit your account, but I will say that I don't think I've run into that particular situation (as I try to only bid on auctions where "buyer's protection" is offered, which also translates to -buyers with solid feedback ratings and history).</p><p><br /></p><p>You see auctions where the seller states, "I will not be responsible or liable if insurance isn't chosen" -but that simply isn't correct. I guess that was the point I was trying to make, and that the buyer doesn't always need to purchase insurance.</p><p><br /></p><p>Every case is different, but here's one example: Some of you may recall that I recently received an empty package that should have contained a $1,000 note. I paid $18 for shipping and the seller included insurance with it (that was his choice). The auction was eligible for PayPal's buyer's protection. Long story short, I filed a claim with PayPal and (after a somewhat legthy process) they credited my account almost $2,000. Of course, they got the funds from the seller's account.</p><p><br /></p><p>Now, before that went through, I filed a USPS insurance claim, as it was insured. I was under the mistaken impression that PayPal would have referred my claim to the USPS due to the insurance, but they didn't (as I said, they credited my account). So the seller should have filed the USPS claim, not me. If the USPS grants the claim, <u>I will get a check</u> (made out to me) and the seller is relying on me to be honest (he's lucky I am) to <u>write him a check</u> for the USPS insurance amount.</p><p><br /></p><p>Note: I really don't know what's going on with this though. It's been over a month longer than they said I'd hear from them (they said mid-March), and they may ask that the seller resubmit the claim, etc. I really don't know. I can tell you it's like dropping the claim into a blackhole, unlike most insurance deals where you need to fax paperwork, and they contact you, request info, confirm this and that, etc.</p><p><br /></p><p>As you can see, I (the buyer) have been more than covered. If I was dishonest, I could even make a couple grand from this. The seller is completely unprotected. Now, if the seller spent the money and PayPal was not able to recover funds, I *believe* I'd be up the creek SOL -and I'd be looking for that USPS check to pay my loss, so like I said, there's not one way this all could have ended. At the moment though, I'm very relieved.[/QUOTE]</p><p><br /></p>
[QUOTE="samjimmy, post: 221444, member: 3813"]Well, [u]either the buyer or the seller can submit the claim[/u]. That's one of the first boxes you have to check (where funds will be sent), but... The thing is, there's not one single way to pay, and not one single way you (the buyer) may be covered, thus there's not one single method that can be recommended that fits all transactions. PayPal's "buyer protection" (if offered, see auction) only covers the buyer *if* there are funds that they can recover (far as I can tell). If they can't recover funds, I do not think they (PayPal) will credit your account, but I will say that I don't think I've run into that particular situation (as I try to only bid on auctions where "buyer's protection" is offered, which also translates to -buyers with solid feedback ratings and history). You see auctions where the seller states, "I will not be responsible or liable if insurance isn't chosen" -but that simply isn't correct. I guess that was the point I was trying to make, and that the buyer doesn't always need to purchase insurance. Every case is different, but here's one example: Some of you may recall that I recently received an empty package that should have contained a $1,000 note. I paid $18 for shipping and the seller included insurance with it (that was his choice). The auction was eligible for PayPal's buyer's protection. Long story short, I filed a claim with PayPal and (after a somewhat legthy process) they credited my account almost $2,000. Of course, they got the funds from the seller's account. Now, before that went through, I filed a USPS insurance claim, as it was insured. I was under the mistaken impression that PayPal would have referred my claim to the USPS due to the insurance, but they didn't (as I said, they credited my account). So the seller should have filed the USPS claim, not me. If the USPS grants the claim, [u]I will get a check[/u] (made out to me) and the seller is relying on me to be honest (he's lucky I am) to [u]write him a check[/u] for the USPS insurance amount. Note: I really don't know what's going on with this though. It's been over a month longer than they said I'd hear from them (they said mid-March), and they may ask that the seller resubmit the claim, etc. I really don't know. I can tell you it's like dropping the claim into a blackhole, unlike most insurance deals where you need to fax paperwork, and they contact you, request info, confirm this and that, etc. As you can see, I (the buyer) have been more than covered. If I was dishonest, I could even make a couple grand from this. The seller is completely unprotected. Now, if the seller spent the money and PayPal was not able to recover funds, I *believe* I'd be up the creek SOL -and I'd be looking for that USPS check to pay my loss, so like I said, there's not one way this all could have ended. At the moment though, I'm very relieved.[/QUOTE]
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