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Message:: [QUOTE="Billincolo, post: 625400, member: 17389"]Ha... that was my thought exactly. Okay, maybe you wouldn't cry foul, but the very end of your statement proves my point. You say they aren't "obligated to do so either professionally or ethically." "Professionally," I opine, is up to the rules of the busines in question, but "Ethically" is exactly my point. It is my opinion that the ethics of the situation call for the teller to say to the customer:"You have some coins here that are more valuable than face value; I am returning the entire bag to you to sort for yourself. If you don't want to do that, I will pay you face value for all of them, and they will then be the property of the bank. What would you like to do?" "Ethically" is up to the person in the situation, which I call "situational ethics." I don't like the fact that if I make a mistake sometime in a circumstance such as this, I will be taken advantage of. I would prefer to think that "ethics" extends to the practice of not taking advantage of customers. But then, when a supermarket checker gives me too much money in change, I give it back. Must be a personal thing...[/QUOTE]