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<p>[QUOTE=&quot;Billincolo, post: 624885, member: 17389&quot;]Two points, respectfully submitted.</p><p><br /></p><p>1) I have always thought that if someone hands you money, it is their property until you tender a receipt or property of like value to them for it. Until the coins were receipted or paid for by the bank, they were still the customer&#039;s property.</p><p><br /></p><p>2) It sounds to me as if some here (including the OP) would be irritated by the customer&#039;s statement for the obvious reason that he suspected them of doing exactly what they were doing -- skimming his coins for themselves instead of forthrightly returning them all to him and stating to him that it is his responsibility to remove valuable coins before submitting them. Of course, the totally above-board alternative would be to say, &quot;Sir, I am in the process of examining these coins you&#039;ve handed me because I am looking for valuable coins to buy after you leave, to keep for myself.&quot;</p><p><br /></p><p>I, for one, would no longer do business with a bank wherein the tellers were taking advantage of my ignorance of the value of certain items. The &quot;little old lady&quot; thing has nothing to do with it; all individuals should be treated with the same level of honesty. In this case, I believe the bank should have a more strict policy in such matters, so as to remove the decisionmaking from the individual tellers. It is often difficult to do the &quot;right thing.&quot;</p><p><br /></p><p>Without strict policies, it becomes a simple argument of self-interests, which is rarely fair to both parties.</p><p><br /></p><p>My views only. YMMV.[/QUOTE]</p><p><br /></p>

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