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<p>[QUOTE=&quot;Jaelus, post: 2534864, member: 46237&quot;]There are a couple key differences though. In the attorney analogy you&#039;re paying for the attorney&#039;s incremental services throughout the trial, not for the outcome itself. The outcome isn&#039;t even provided by the attorney, but by the judge and jurors. Also, in that example you are billed by the hour for attorney services regardless of the outcome, because you are purchasing their <i>time. </i>If the attorney spends 10 hours working on your case, you are going to pay for 10 hours of time, whether or not you get the outcome you would like at the end of the trial. This is not a good analogy for grading.</p><p><br /></p><p>In the mechanic analogy, while you may end up paying for labor in some fashion as part of an overall bill, you&#039;re really just paying for the outcome - for your car to be fixed. If the mechanic spent 10 hours on your car and couldn&#039;t figure out what was wrong with it, you had better believe you&#039;re not going to owe anything. It&#039;s irrelevant that they spent 10 hours looking at your car if they&#039;re unable to come up with a result; effectively they have done nothing for you and so you shouldn&#039;t pay. That&#039;s exactly the scenario we&#039;re discussing in this thread.</p><p><br /></p><p>When you pay for grading, you&#039;re not paying for time, you&#039;re paying for the end result of the service, which is that authentication, grading (if applicable), and slabbing (if applicable) have been performed for the coin. In this case we have a genuine coin with a questionable counterstamp, but where do you draw the line? What if you submitted 100 authentic but <i>obscure</i> coins and they declined to slab or give an opinion on any of them, simply because they didn&#039;t have the in-house expertise to properly authenticate the coins?</p><p><br /></p><p>Why is there any scenario where it&#039;s okay for a TPG to not provide the authentication service you&#039;ve paid for and not issue a refund? There shouldn&#039;t be one. If they don&#039;t think a piece is authentic, <i>then they had better be prepared to say it&#039;s not genuine</i>, or else give a refund. Not giving an opinion at all on authentication is a cop out. It basically just means they don&#039;t have the expertise on hand to make a determination, and that&#039;s hardly something you should have to pay for.[/QUOTE]</p><p><br /></p>

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