You can also put me and everyone else that understands the "King's English into that category because "We don't know is an opinion" just as "This particular post should not have been necessary" is too!
I have been in the renovation/construction business and trade my whole career. Most honest contractors keep in mind, if I were the customer, would I want to pay for this. There is a time where you stop, estimate what you think it will cost to make things right, and correspond with the owner. If you can't figure out the problem, charging the customer for your time that is basically your lack of education, isn't good business. When you advertise your experience over all others, charging for what you don't have, in my opinion, is unexceptable. Your education is something you pay for, not the customer. After you have it, then you can charge for it.
This was pretty much Doug's point. You paid for their opinion on authenticity. Their opinion is that the coin cannot be authenticated without qualifiers. That is the expert opinion that you paid for. If you were an expert in the field, you wouldn't need to pay for their opinion. It's entirely possible that there are too many qualifiers, in addition to the uncommon stamping. Maybe someone recreated the punch or it was stolen at some point in the past. If that's the case, it's not likely to be easy to verify authentic v non-authentic punches. It sounds like the issue is with the holder, not the service. If PCGS simply refused to holder the coin and wrote "counterfeit," would you have felt better?
I wouldn't feel better but at least I'd have a definitive answer. It doesn't matter how confident I am in the coin, the marketplace responds to plastic.
Actually, it does matter how confident you are in the coin. If you were confident in its authenticity, you would be able to guarantee its authenticity for life. As for the coin in question, how about you just view the coin as potential buyers would: It's not authentic.
So, are you more of an expert in Azores counterstamps than PCGS? They couldn't say for sure that it's not authentic so why can you?
Be careful what you ask. There are some members on CT that may know quite a bit more about some things (C/S for example) than the guys at PCGS. Long ago, a questionable coin such as this would never get into a slab. Today, they do. "Micro O" Dollars, Henning nickels, etc. Why, ICG even slabs counterfeits for "educational purposes." No doubt, other services will follow eventually.
You do have a definitive answer, which is - in the opinion of PCGS it is a problem coin, one that they do not grade or slab. And yeah, I realize that's not the specific definitive answer you are talking about, nonetheless it is a definitive answer.
I know I'm beating a dead horse here but that is not what they said. They did not say anything negative or positive, they were neutral. "Unverifiable" is not the same as "questionable". You are assuming a negative when they were specifically neutral.
Let's review. You paid money to send a coin to the #1 TPGS and the "best experts" in the country did not say anything one way or the other. Where does that leave you? Are you going to get another opinion from NGC? Are you going to keep the "gem" in your collection? When you sell the coin are you going to tell a potential buyer about this experience? Just curious...
And you're missing the point I'm making. This list, that I posted earlier - No Grades PCGS will not grade and encapsulate any coins with the following problems: 82 Filed Rims Rim(s) and/or edge is filed. 83 Peeling Lamination Potential for sealing damage. 84 Holed and/or Plugged Any filled or non-filled hole. 86 No Opinion – our experts are unable to determine a coin’s authenticity – fee not refunded 87 Not Eligible For Service Selected – the coin is too valuable for the chosen service level – fee refunded 90 Questionable Authenticity – the coin is most likely a counterfeit. 91|N-1 Questionable/Artificial Toning (or Questionable Color for copper) 92|N-2 Cleaned – surface damage due to a harsh, abrasive cleaning 93|N-3 Planchet Flaw - Metal impurity or defect in the planchet – depends on severity 94|N-4 Altered Surface - Whizzed, harsh cleaning, thumbed over (using a pasty substance to cover defects or alter the appearance). 95|N-5 Scratch - depends on the severity of the scratch. Rim dent. 96|N-6 No Service – coins we do not certify (i.e. medals, some privately made issues, etc.) or cannot certify (i.e. over-sized coins) 97|N-7 Environmental Damage – i.e. corrosion, coating (lacquer), excessively heavy toning, etc. 98|N-8 Damage – deliberate surface damage, i.e. graffiti, spot(s) removed, etc. – depends on severity 99|N-9 PVC (Poly-Vinyl-Chloride) – a plasticizer used to produce vinyl that will leach out of the holder and onto the coin, eventually damaging the surfaces. - everything listed there is a problem coin, which means none of them get graded - including code 86, which is the code they assigned to your coin. The label they (PCGS) put in the flip when they returned that coin to you contains that code and has the shortened text to give a brief explanation of why the coin is a problem coin. But the code is explained in that list. Short and sweet, the coin is a problem coin - a No Grade coin - and that is a definitive answer.
So why do they have these 2 different codes? You seem to think they're the same thing. 86 No Opinion – our experts are unable to determine a coin’s authenticity – fee not refunded 90 Questionable Authenticity – the coin is most likely a counterfeit.
No I don't think they're the same thing at all, but I realize why you asked - because I misspoke in one of my previous posts. As for the 2 different codes, if you look at the list you will see there is no code that just says - Counterfeit. Code 90, well that's as close as PCGS ever gets to out and out calling a coin counterfeit - but that IS what it means. They just will NOT label a coin counterfeit, and to my knowledge they never have. Even coins that are known counterfeits and listed in the books, PCGS assigns code 90 to them. But when they really don't know if a coin is counterfeit or not - that's when they assign that coin code 86.
To the OP, if you want an expert opinion on a world coin, don't submit them to PCGS. They don't really know what they're doing outside of US coins. Of course. They should do the exact same thing you'd expect them to do if you submitted a genuine US coin with a private counterstamp on it. Slab it as a details coin with a details "grade". Personally I think it's nonsense when you pay for a TPG's expert opinion and their opinion is that it's questionable (both for authenticity and color), and that they should give you a full refund. Obviously if it's questionable, that may be why you submitted it to the "experts" for authentication.
Regarding color - they know for an absolute fact they can't claim with certainty that it's AT or NT. The best they can do is tell you that in their opinion it's questionable. And with some coins, they can't say if it's counterfeit or not either. What I hate, is when they say a coin is genuine, and slab it as such, and they are wrong. If somebody doesn't know, with certainty, then I'd much rather they fess up and say they don't know, than pretend that they do. But either way, if you send the coin in to them and ask for their opinion - then you are obligated to pay them for doing so. And if they tell you flat out, if the coin is this, or that, then there are no refunds - you really have no right to complain. You see, you are obligated to know what YOU are doing and agreeing to, before you do it.
Would you take your car to a mechanic that couldn't tell you what was wrong with your car, but charged you for their time just the same? You're paying for the results not the time it takes them to come up with them. The results in this case is the authentication of the coin. They need to either say, yes this is authentic, or no, this is not genuine, for you to have results. I absolutely agree that if they cannot make a determination they should tell you that, but they also should not charge you, because they haven't done their job.
These random non-analogous analogies are getting irritating. If you hire an attorney to defend you in court, and you get the death penalty, do you get your money back? Equally as absurd and incongruent.
In the future, if you don't understand something, you might want to say nothing instead of embarrassing yourself.