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<p>[QUOTE=&quot;Rich Beale, post: 3131400, member: 77960&quot;]Hi Jim, thanks as ever for being on my side. However I don’t really have a problem with what was written above. Everyone is entitled to their own opinion, and hopefully the point I have tried to make will be understood by the wider readership.</p><p><br /></p><p><br /></p><p><br /></p><p>Jim is a good friend, and if I may count him also as a dedicated ‘fan’ then I consider myself doubly fortunate.</p><p><br /></p><p>Ultimately, while one post on a forum will rarely change any company’s policy or modus operandi, I consider all opinions expressed here to have been valid in their own way. One of our ultimate goals as a company is to create an auction platform that is as inclusive, user-friendly, and effective as possible. Feedback from said users is invaluable in this task, and for that reason I would like to thank everyone who has taken the time to reply to this thread.</p><p><br /></p><p>We do have a brand new website and database system in the pipeline, which we expect to deploy once revisions and testing are complete. This will go some way to improving the user-friendliness aspect of our auction model as well as introducing powerful new functionality. Though there are currently no plans to revise our starting point of 80% of estimate, we are actively looking at ways of promoting bidder ‘inclusiveness’ which will both reward our loyal bidders and perhaps improve auction effectiveness (read % of lots sold) at the same time.</p><p><br /></p><p>Yes, one of the benefits of being a ‘small enterprise’ is the ability to put more of a personal touch into what we do, and to take our customers’ opinions into consideration. In that vein of thought I will, at the appropriate time, open up a dedicated thread on this forum to ask what you as a potential bidder or seller would ideally like to see added to the new iteration of our auction platform, and what rewards if any, you might potentially like to see for your valued custom.[/QUOTE]</p><p><br /></p>

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