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<p>[QUOTE="CamaroDMD, post: 2970302, member: 5233"]This is basically how it was at the bank where I worked 10 years ago. The manager allowed me to keep an eye out for interesting things for my collection. I just couldn't do it at the expense of customer service. </p><p><br /></p><p>For me, being highly organized was an important aspect of the job. You deal with a fair amount of money and the more organized you are the lesser the chances you will make a mistake and not balance. So, as I kept things organized and counted...I trained myself to scan for interesting things. Most often, it was star notes. But, if an interesting coin came my way...I would set it aside. I had a spot in my drawer reserved for such things...that way they were stored out of the sight of the customer.</p><p><br /></p><p>For me, customer service was really important. I would not have withheld the silver quarter that that OP is talking about if I had it in plain sight. I feel that it is a very minor "loss" to risk having someone complain about. I'd hate to have had my manager receive a complaint about me over something so small. It just wouldn't have been worth it to me.</p><p><br /></p><p>But, here is a better example of this sort of thing that goes outside of the collector.</p><p><br /></p><p>I worked at a US Bank branch in Springfield, Oregon about 10 years ago. It was a small branch in a small town. We didn't see THAT much customer flow and thus were not a bank that had a ton of cash on hand.</p><p><br /></p><p>It seemed like we were always short on large bills...$50s but especially $100s. There would be days when we'd have less than $5000 in $100 bills in the whole branch and our order wouldn't come in for several days. We would depend on $100s coming in to keep our supply.</p><p><br /></p><p>If a customer wanted to come in and cash a $3000 check...I often couldn't give them all $100s. Even if I had them...I'd ration them because I might not get more for days and I couldn't blow them all at once. </p><p><br /></p><p>I'd hear comments like "I thought this was a bank" when I told them I was out of $100s. Sometimes they just didn't get it.[/QUOTE]</p><p><br /></p>
[QUOTE="CamaroDMD, post: 2970302, member: 5233"]This is basically how it was at the bank where I worked 10 years ago. The manager allowed me to keep an eye out for interesting things for my collection. I just couldn't do it at the expense of customer service. For me, being highly organized was an important aspect of the job. You deal with a fair amount of money and the more organized you are the lesser the chances you will make a mistake and not balance. So, as I kept things organized and counted...I trained myself to scan for interesting things. Most often, it was star notes. But, if an interesting coin came my way...I would set it aside. I had a spot in my drawer reserved for such things...that way they were stored out of the sight of the customer. For me, customer service was really important. I would not have withheld the silver quarter that that OP is talking about if I had it in plain sight. I feel that it is a very minor "loss" to risk having someone complain about. I'd hate to have had my manager receive a complaint about me over something so small. It just wouldn't have been worth it to me. But, here is a better example of this sort of thing that goes outside of the collector. I worked at a US Bank branch in Springfield, Oregon about 10 years ago. It was a small branch in a small town. We didn't see THAT much customer flow and thus were not a bank that had a ton of cash on hand. It seemed like we were always short on large bills...$50s but especially $100s. There would be days when we'd have less than $5000 in $100 bills in the whole branch and our order wouldn't come in for several days. We would depend on $100s coming in to keep our supply. If a customer wanted to come in and cash a $3000 check...I often couldn't give them all $100s. Even if I had them...I'd ration them because I might not get more for days and I couldn't blow them all at once. I'd hear comments like "I thought this was a bank" when I told them I was out of $100s. Sometimes they just didn't get it.[/QUOTE]
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