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<p>[QUOTE="TheMont, post: 2968716, member: 80121"]Banks are a business just like any other business and customer service is a big part of business. The better the customer service the more people will come back. I live in a rural area with two banks, Wells Forgone and Bank of the West. When I decided to change over to Bank of the West, Wells Fargo put every obstacle they could come up with to stop me from changing. At one point Bank of the West actually heled me transfer by calling Wells Fargo and telling them to knock it off. I've been with Bank of the West for over 25 years now and they have been great. They go above and beyond what is required of them, they'll notorize documents for me, they gave me a free safe deposit box and free checks. Most important, they look out for unusual coins or currency and go as far as giving me a call to come and get it. I also got a $500 dollar bill and it was in great shape except for where a teller had stamped the band and a part of the stamp made it onto the bill. I stop by once a week and they let me exchange for any star bills they got in.[/QUOTE]</p><p><br /></p>
[QUOTE="TheMont, post: 2968716, member: 80121"]Banks are a business just like any other business and customer service is a big part of business. The better the customer service the more people will come back. I live in a rural area with two banks, Wells Forgone and Bank of the West. When I decided to change over to Bank of the West, Wells Fargo put every obstacle they could come up with to stop me from changing. At one point Bank of the West actually heled me transfer by calling Wells Fargo and telling them to knock it off. I've been with Bank of the West for over 25 years now and they have been great. They go above and beyond what is required of them, they'll notorize documents for me, they gave me a free safe deposit box and free checks. Most important, they look out for unusual coins or currency and go as far as giving me a call to come and get it. I also got a $500 dollar bill and it was in great shape except for where a teller had stamped the band and a part of the stamp made it onto the bill. I stop by once a week and they let me exchange for any star bills they got in.[/QUOTE]
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